General/Branch Manager Location: Jalandhar, Punjab Employment Type: Full-Time Industry: Administration / Logistics / Transport Experience Level: Mid–Senior About Us We are an Australian-based transport and logistics company with a growing offshore branch in India. The offshore branch plays a crucial role in supporting administrative and operational functions across our national operations. We are seeking a results-driven and hands-on General/Branch Manager to lead our offshore team, ensure high performance, and foster a culture of accountability and continuous improvement. Key Responsibilities Lead and manage day-to-day operations of the offshore branch, ensuring efficiency and quality across all admin functions. Supervise, mentor, and develop team members to meet performance expectations and support their growth. Act as the communication bridge between the offshore team and Australian head office, ensuring alignment with business goals and processes. Implement SOPs and ensure compliance with established processes and timelines. Handle recruitment, onboarding, and training of new team members in collaboration with the Australian team. Identify areas for operational improvement and propose/implement solutions. Monitor KPIs, prepare reports, and proactively address performance gaps. Foster a professional, positive, and productive team culture aligned with company values. Requirements Minimum 4–5 years of experience in operations or administration, with at least 2 years in a leadership role. Strong understanding of back-office processes within logistics, transport, or related industries preferred. Excellent communication skills in English (spoken and written). Proven experience in managing teams and driving performance. Highly organized, detail-oriented, and proactive in identifying and resolving issues. Comfortable working in a fast-paced environment with changing priorities. Proficient in Microsoft Office and business tools . Exposure to Australian market or clients will be a strong advantage. Why Join Us? Be a key leader in a growing offshore branch. Opportunity to work closely with an Australian leadership team. Fast-growing company with potential for further growth and development. Collaborative work culture with a focus on learning and performance. Job Types: Full-time, Permanent Pay: From ₹50,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Monday to Friday Morning shift Rotational shift Supplemental Pay: Performance bonus Experience: Leadership: 2 years (Required) Work Location: In person
Designation: Operations Executive (Passenger Transport) Shift Time: AEST/AEDT Time zone, 9 hours/day including 1-hour break. Working Days: 5 days per week International Voice and Chat Process (Bus/Coach Charter Company) Job Type: Full-time Salary: ₹20,000.00 - ₹50,000.00 per month Schedule: Day shift Experience: Total work: 1 to 2years (Preferred) Language: English (Preferred) Work Location : Mohali, Punjab Job Description: Dhillon Charter is seeking an Operations Executive to manage day-to-day coordination of our bus and coach services. The role requires exceptional organisational skills, customer service focus, and the ability to work effectively in a fast-paced passenger transport environment. You will manage driver rosters, monitor fleet operations in real time, and ensure compliance with safety and service standards. Key Qualities Ability to perform in a fast-paced operational environment. Strong knowledge of the passenger transport industry and Microsoft Office Suite. Proven ability to build strong relationships with drivers and customers. Excellent verbal and written communication skills. High attention to detail and a strong sense of urgency. Tech-savvy, with the ability to use GPS tracking, shift allocation systems, and communication tools effectively. Primary Responsibilities: Driver & Shift Management Maintain and update driver rosters, assigning jobs and adjusting schedules as required. Track driver availability, calling or messaging drivers to confirm preferred working days and times. Log and manage leave, absences, and last-minute changes to schedules. Send shift reminders and follow-ups via calls or text messages. Operations Support Act as the driver helpline for non-emergency operational issues, escalating to management only when necessary. Coordinate rail replacement services, liaising with drivers and updating shift sheets with any changes. Monitor GPS tracking systems and onboard cameras to ensure schedules are maintained and incidents are recorded. Flag operational issues such as delays, breakdowns, or safety concerns promptly to the Operations Manager. Compliance & Reporting Log daily vehicle check records from driver pre-start reports. Enter incident/accident details into the reporting system for management review. Ensure Occupational Health & Safety (OH&S) documentation and compliance checklists are completed and filed. Record and report fuel usage, mileage logs, and other operational metrics. Back-Office Tech & Communication Support Update MYBus or similar transport portals with job allocations, changes, and completions. Provide basic troubleshooting support for driver apps, logins, and navigation issues. Manage two-way radio communications, relaying non-urgent messages between drivers and the operations team. Record and track customer and driver feedback, ensuring issues are followed up locally. Qualification & Skills Minimum 1–2 years’ experience in transport operations, dispatch, or fleet coordination. Bachelor’s degree in business, management, logistics, or a related field preferred (not essential). Excellent communication and interpersonal skills for working with staff at all levels. Strong organisational and time management abilities. Ability to take initiative and make quick operational decisions when needed. Flexible, practical approach with strong problem-solving skills. Confidentiality and diplomacy in handling sensitive information. Strong commercial awareness and focus on service delivery standards. Why Join Dhillon Charter? Be part of a fast-growing passenger transport company with a reputation for reliability and service excellence. Work in a collaborative and supportive environment. Opportunity to work with modern fleet monitoring and scheduling technology. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Work Location: In person Expected Start Date: 20/08/2025
Designation: Social Media Handler & SEO Specialist (Passenger Transport) Shift Time: AEST/AEDT Time zone, 5:30 AM IST, 9 hours/day including 1-hour break. Working Days: 5 days per week Bus/Coach Charter Company Location: Mohali, Punjab (Back Office) Job Type: Full-time | 5 days/week Experience: Minimum 2 years in Social Media & SEO (Preferred) Salary: ₹15,000 – ₹30,000 per month (depending on experience) Reports To: Project Manager / Marketing Manager / Director Job Description: Dhillon Charter is looking for a creative and data-driven Social Media Handler & SEO Specialist to manage our online presence, grow our brand visibility, and drive customer engagement. This role combines social media strategy, content creation, and SEO expertise to deliver measurable business growth. Key Responsibilities: Social Media Management Plan, create, and implement social media strategies aligned with business goals. Publish engaging content (posts, reels, videos, stories, blogs) across Facebook, Instagram, LinkedIn, YouTube, TikTok, and X (Twitter). Manage community engagement—respond to comments, messages, and reviews. Track and analyse performance metrics, delivering monthly reports. Stay ahead of the curve with trends, platform updates, and best practices. SEO Optimisation Conduct keyword research for relevant services and locations. Optimise website pages, blogs, and landing pages for organic ranking. Implement on-page and off-page SEO strategies. Build high-quality backlinks and manage local SEO listings (Google Business, Bing, etc.). Use Google Analytics, Search Console, and SEO tools to measure progress. Skills & Competencies Proven experience in social media management and SEO . Strong writing, editing, and storytelling skills. Knowledge of design tools like Canva / Adobe Suite (advantage). Familiarity with SEO tools (SEMrush, Ahrefs, Moz, Ubersuggest, etc.). Analytical mindset with ability to turn insights into actions. Creative, detail-oriented, and highly organised. Qualifications & Experience Bachelor’s degree in Marketing, Communications, or related field (preferred). Minimum 2 years’ experience in digital marketing roles. Experience with Facebook Ads / Google Ads is desirable. Up-to-date with digital marketing trends, algorithms, and platform changes. KPIs You’ll Be Measured On Social Media: Post frequency, engagement rate, follower growth, response times, content quality. SEO: Keyword rankings, organic traffic growth, bounce rate, backlinks, Google Business engagement. Strategy & Reporting: Timely reporting, ROI tracking, and fresh campaign ideas. Why Join Us? Be part of a growing marketing team shaping brand visibility. Opportunity to experiment with creative campaigns & new tools. Exposure to international markets and latest digital strategies. Supportive, collaborative culture with growth opportunities. If you’re a social-first, SEO-savvy marketer who loves driving engagement and results, we’d love to hear from you! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person Expected Start Date: 01/09/2025
We are seeking a highly organized and detail-oriented Administrator to join our team. This role is integral in supporting daily operations, ensuring smooth administrative functions, and maintaining excellent communication between departments. Key Responsibilities Provide general administrative support to the transport team, including data entry, filing, and document management. Process and manage bookings, delivery schedules, and transportation records in the Transport Management System (TMS). Maintain accurate records for compliance, invoicing, and reporting purposes. Reconcile PODs (Proof of Delivery) and update outstanding documentation. Assist in payroll, invoicing, and reconciliation of financial transactions. Support the team with reporting, generating spreadsheets, and preparing operational data. Ensure compliance with company policies, safety regulations, and industry standards. Running reports (SPA &Cristal reports) Checking and updating demurrage chages Updating the payment summary Creation of Bookings and manifestation Key Skills & Experience Previous experience in an administrative role, preferably within the transport or logistics industry. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Transport Management Systems (TMS). Strong organizational skills with the ability to multitask and prioritize workload. Excellent communication and interpersonal skills for liaising with customers, drivers, and internal teams. High attention to detail and accuracy in data entry and record-keeping. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of transport compliance and documentation (preferred but not essential). Why Join Us? Competitive salary and benefits package. Opportunity to work in a dynamic and growing industry. Career growth and development opportunities. Supportive team environment with strong leadership. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Model Town, Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required) Language: English (Preferred) Work Location: In person
You should be a proactive self-learner with the ability to research and troubleshoot issues independently before seeking assistance. Strong knowledge of the IT functions and systems support is essential. Attention to detail and a sense of urgency will be beneficial in this role. You should be able to work in a team environment but also work exclusively when required. Proficiency in Microsoft O365 Suite with Exchange, Azure Active Directory, and Windows OS experience is required. Understanding of IT networks is a plus. Knowledge of End-Point protection software, phishing scams, and cyber awareness programs is necessary. Ability to perform in a fast-paced environment is crucial. Excellent communication skills are a must. Experience in leading an IT team is preferred. A minimum of 3 years of experience in a similar IT role is required. Primary Responsibilities: - Act as the first point of contact for M&P - Provide first-level technical support to users via phone, email, and in-person - Procure new hardware and software licensing when required and propose solutions with a focus on cost savings - Maintain asset registers - Diagnose and resolve hardware, software, and network issues - Utilize external knowledge base portals and ticketing systems to assist in resolving requests or issues raised - Perform routine system updates, patches, and backups - Maintain records of reported incidents and resolutions - Handle onboarding and offboarding of staff for all IT and system-related platforms including security level access and 2FA - Provide software systems and hardware support including new installations - Conduct systems training as part of onboarding and keep the staff skills register up to date - Maintain detailed records of IT issues, repairs, and updates, as well as create user manuals and guides for common IT tasks - Proactively manage maintenance and incidents - Review existing IT processes and drive change in the business to improve efficiency - Ensure that the IT areas are clean, presentable, and a well-organized repository of spare equipment Benefits: - Health insurance - Leave encashment - Life insurance - Paid sick time Shifts Available: - Day shift - Evening shift - Morning shift Ability to commute/relocate: - Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required) Language: - English (Required) Work Location: In-person,
We are seeking a highly organized and detail-oriented Administrator to join our team. This role is integral in supporting daily operations, ensuring smooth administrative functions, and maintaining excellent communication between departments. Key Responsibilities Provide general administrative support to the transport team, including data entry, filing, and document management. Process and manage bookings, delivery schedules, and transportation records in the Transport Management System (TMS). Maintain accurate records for compliance, invoicing, and reporting purposes. Reconcile PODs (Proof of Delivery) and update outstanding documentation. Assist in payroll, invoicing, and reconciliation of financial transactions. Support the team with reporting, generating spreadsheets, and preparing operational data. Ensure compliance with company policies, safety regulations, and industry standards. Running reports (SPA &Cristal reports) Checking and updating demurrage chages Updating the payment summary Creation of Bookings and manifestation Key Skills & Experience Previous experience in an administrative role, preferably within the transport or logistics industry. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Transport Management Systems (TMS). Strong organizational skills with the ability to multitask and prioritize workload. Excellent communication and interpersonal skills for liaising with customers, drivers, and internal teams. High attention to detail and accuracy in data entry and record-keeping. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of transport compliance and documentation (preferred but not essential). Why Join Us? Competitive salary and benefits package. Opportunity to work in a dynamic and growing industry. Career growth and development opportunities. Supportive team environment with strong leadership. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Model Town, Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required) Language: English (Preferred) Work Location: In person
We are seeking a highly organized and detail-oriented Administrator to join our team. This role is integral in supporting daily operations, ensuring smooth administrative functions, and maintaining excellent communication between departments. Key Responsibilities Provide general administrative support to the transport team, including data entry, filing, and document management. Process and manage bookings, delivery schedules, and transportation records in the Transport Management System (TMS). Maintain accurate records for compliance, invoicing, and reporting purposes. Reconcile PODs (Proof of Delivery) and update outstanding documentation. Assist in payroll, invoicing, and reconciliation of financial transactions. Support the team with reporting, generating spreadsheets, and preparing operational data. Ensure compliance with company policies, safety regulations, and industry standards. Running reports (SPA &Cristal reports) Checking and updating demurrage chages Updating the payment summary Creation of Bookings and manifestation Key Skills & Experience Previous experience in an administrative role, preferably within the transport or logistics industry. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Transport Management Systems (TMS). Strong organizational skills with the ability to multitask and prioritize workload. Excellent communication and interpersonal skills for liaising with customers, drivers, and internal teams. High attention to detail and accuracy in data entry and record-keeping. Ability to work independently and as part of a team in a fast-paced environment. Knowledge of transport compliance and documentation (preferred but not essential). Why Join Us? Competitive salary and benefits package. Opportunity to work in a dynamic and growing industry. Career growth and development opportunities. Supportive team environment with strong leadership. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Model Town, Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required) Language: English (Preferred) Work Location: In person
Role Overview: The Despatch Officer ensures timely and accurate shipping of goods by coordinating despatch operations, liaising with transport providers, and maintaining records. Key Responsibilities: Tracking the loads Coordinating the loading and unloading of vehicles. Dispatching drivers for Delivery and Collections time slots. Ensuring all loads are captured recorded thought our TMS. Ensure that all emails in the email inbox are followed up and filed once actioned. Report any issues and escalate if necessary. Responding to all customer enquiries delivery incidents / issues, arrival times or late deliveries / pickups via email and phone call. Escalating and flagging late pick-ups / deliveries with customers via phone and then confirm with emails. Ensure written/verbal hand-over is given to the next shift. Ensuring drivers complete Pre-start. Ensuring drivers demonstrate safe work practices at all times. Must micromanage the drivers with pick-ups. Phone calls must be made to ensure pick-ups are completed on time. Calling drivers advising if their load is ready for departing, or if their load has been delayed. Behaving in a professional manner to all internal and external stakeholders at all times. Requirements: Experience in despatch, logistics, or warehousing preferred. Strong computer and communication skills. Proficiency in despatch or warehouse systems. Attention to detail and ability to multitask. Strong knowledge of the Transport industry. Ability to perform in a fast-paced environment. Minimum 1 years of experience within the logistics industry. Why Join Us? Competitive salary and benefits. Career growth opportunities. Supportive team environment. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Ability to commute/relocate: Model Town, Jalandhar, Punjab: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: Dispatching: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person