263 Bpo Training Jobs - Page 3

We are hiring for TOP MNC for Process Trainer Assistant Manager (International Banking Domain- Personal or Commercial) Location - Bangalore & Mumbai Note- Must have experience in international banking domain as trainer. Note- Must have people management experience on paper. Shift- US Shift. Please Note- Need to be flexible work from office all 5 Days. Qualification- Graduate and postgraduate. Notice Period- Immediate - 30 Days max Years of experience and salary: 9- 14 Years - 14LPA Fixed + Variables. Skills Required Must have experience in Personal or Commercial banking domain. TNA, TNI, TTT. OJT, IJT. Multifaceted role that does instructional design work and delivers training on a wide vari...

Job Summary: We are seeking a dynamic and experienced Trainer to join our Domestic BPO team. The ideal candidate will be responsible for delivering effective training programs to new hires and existing employees, enhancing communication skills, product knowledge, and process expertise to ensure high-quality customer interactions. Key Responsibilities: Conduct induction programs for new hires and refreshers for existing employees. Deliver process training related to domestic BPO campaigns (voice/non-voice). Develop and update training materials, SOPs, and assessments as per process changes. Evaluate trainee performance through tests, role-plays, and mock calls. Provide floor support post-trai...

**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Process Trainer(US Healthcare/Travel) Job Role: As a Process Trainer, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in US Healthcare or Travel, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on service techniques, product knowledge, and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans f...

NOTE : Kindly mention my name " NIVETHA " in the entry form or interview form and give me the call once you reach the office Role & responsibilities Training Program Development: Design and develop comprehensive training programs for telemarketing representatives. Create training materials, manuals, and resources that align with organizational goals and industry best practices. Regularly update training content to incorporate industry changes, product updates, and customer handling techniques Onboarding: Conduct thorough onboarding sessions for new telemarketing hires, ensuring they have a strong understanding of the company, products, and department processes. Facilitate orientation program...

Hiring for Process Trainer Total Experience-3 Years with 1 yrs in Process trainer in BPO Flexible Shifts Work from office CTC-8 MAX(Depends on the current ctc) Share resume on- archi.g@manningconsulting.in Contact-83023720098

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 8 LPA Graduation Mandatory Call@9953262467 / 9205503253 Required Candidate profile Min 3 Years exp in International BPO as process trainer US Healthcare experience is mandatory Sal Upto 8 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Communication / Voice and Accent / V&A and Process Trainer - International BPO 5 Days Working Rotational Shift Trainer Salary up to 7lpa Team Lead Trainer 7.5lpa Location - Gurgaon Required Candidate profile Must be Graduate Must have exp. as a Process Trainer / (VNA) Communication Trainer in International BPO NO Call Share Ur CV on WhatsApp - 8750557705 Email - qualitydemographic@gmail.com

Communication / Voice and Accent / V&A and Process Trainer - International BPO 5 Days Working Rotational Shift Trainer Salary up to 7lpa Team Lead Trainer 7.5lpa Location - Pune / Malad / Thane Required Candidate profile Must be Graduate Must have exp. as a Process Trainer / (VNA) Communication Trainer in International BPO NO Call Share Ur CV on WhatsApp - 8750557705 Email - trainerdemographic@gmail.com

Communication / Voice and Accent / V&A and Process Trainer - International BPO 5 Days Working Rotational Shift Trainer Salary up to 7lpa Team Lead Trainer 7.5lpa Location - Kolkata / Hyderabad / Bangalore Required Candidate profile Must be Graduate Must have exp. as a Process Trainer / (VNA) Communication Trainer in International BPO NO Call Share Ur CV on WhatsApp - 8750557705 Email - trainerdemographic@gmail.com

customer support (Austrian process- lead generation) required for gurugram- Udyog vihar Qualification- Graduation Exp- fresher can apply Salary- upto 70k +250 rs for cab timing- 5.30am to 2.30 pm Wtsapp me resume at 8295842337- Mr. Bansal Required Candidate profile for fresher its 30000 + 250 rs for cab

About Ocube Services At Ocube, we deliver scalable cloud-based contact center solutions and outsourcing excellence across MEASA. Our mission is to optimize client operations through customized, compliant, and people-first training frameworks that reflect best-in-class service delivery Key Responsibilities A. Training Delivery Conduct New Hire Trainings (NHT) focused on end-to-end process, systems, and policies. Deliver refresher and upskilling sessions to reinforce process adherence and drive continuous learning. Facilitate floor readiness sessions and provide on-the-job support during nesting or OJT phases. Customize delivery based on process complexity, LOB requirements, and agent proficie...

Role & responsibilities Collaborate with sales leadership to assess training needs and objectives. Design comprehensive training programs tailored to the needs of different sales teams and skill levels. Create training materials, including presentations, handouts, and exercises, to support learning objectives. Deliver Training Sessions: Conduct engaging and interactive training sessions for sales teams, both in-person and virtually. Facilitate workshops, role-playing exercises, and simulations to reinforce learning and skill development. Provide constructive feedback and coaching to participants to improve performance. Sales Process and Techniques: Educate sales representatives on effective ...

Role & responsibilities Develop programs and curriculum for the employee of the organization for orientation and in-job training Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed Collaborate with the companys management to identify training needs and schedule appropriate training sessions for employees Develop systems to monitor and ensure employees are performing their responsibilities according to the training Ensure the compliance of the companys employees to cooperate with standards and procedures during training sessions Provide support and mentoring for new employees while conducting an evaluation and identifying section...

Hiring for Trainer (Sales) - BPO. upto 6 LPA 5 Days working Day shifts Location : Jaipur Min 2 years of experience as Sales Trainer in BPO is required. Graduation is mandatory Call > HR Harpreet: 9501852537 HR Shruti: 6394715879

Roles & Responsibilities- - Design and deliver training programs for international processes. - Focusing on TNI, TTT , TNA , OJT. - Develop curriculum materials and assessments to measure trainee performance. Required Candidate profile - Min 1 year experience as Process Trainer in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Gurgaon, Sector 48 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the j...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: Conduct comprehensive voice and accent training sessions for agents involved in outbound calling. Design and deliver personalized coaching sessions Develop training materials and practice exercises. Provide feedback and progress reports to clients. Work on voice clarity, articulation,...

Key Responsibilities: Design, implement, and manage training programs for new hires and existing employees Conduct training needs analysis and identify skill gaps Develop training content, modules, and assessments tailored to process requirements Lead a team of trainers and oversee end-to-end training operations Ensure training effectiveness through feedback, assessments, and performance tracking Collaborate with operations, quality, and HR teams to align training strategies Drive continuous improvement initiatives in training methodology and delivery Manage transition and process-specific training for new business or client onboarding Candidate Profile: 8 to 13 years of experience in traini...

Key Responsibilities: Design, implement, and manage training programs for new hires and existing employees Conduct training needs analysis and identify skill gaps Develop training content, modules, and assessments tailored to process requirements Lead a team of trainers and oversee end-to-end training operations Ensure training effectiveness through feedback, assessments, and performance tracking Collaborate with operations, quality, and HR teams to align training strategies Drive continuous improvement initiatives in training methodology and delivery Manage transition and process-specific training for new business or client onboarding Candidate Profile: 8 to 13 years of experience in traini...

Hiring For Domestic BPO Trainer Location: Mohali Minimum 1 year experience as Trainer in BPO (on-paper) Salary: Up to 4 LPA Qualification: Graduation Working Days: 6 Days/Week Rotational Shifts/ Rotational Off Good Communication Skills Required Candidate profile How to Apply: Send your updated resume: sanjna.sandhu@skywaysolution.in or call:7696616371 HR Sanjna Sandhu

Should have process training experience on papers for at least 2 years. Should be aware of TNA/TNI/TTT/OJT. Should be able to calculate Throughput. Should have knowledge of RAG Analysis. Should be able to converse in Telugu / Kannada / Malayalam. Interested candidates can reach out to - Bhawnas1@hexaware.com , 6260351725 Regards Bhawna

Profile: Process Trainer-BPO Location: Mohali Minimum 1 year experience as Trainer in BPO (on-paper) Salary: Up to 4 LPA Qualification: Graduation Working Days: 6 Days/Week Good Communication Skills Required Candidate profile How to Apply: Send your updated resume: harmanpreet@skywaysolution.in or call:8264807657 HR Harmanpreet Kaur

Woodrock Infotech _ Kolkata _ Hiring for Process Trainer * Job Responsibilities - Ensure successful execution of training needs Measure program training effectiveness Conduct Monthly Business Reviews, Quarterly Business Reviews & Weekly Business Reviews to track performance. Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Participate in Internal & External Calibrations Manage Knowledge Check for New Hires & Production Staff Should be aware about terminologies like TNI, TNA, BQM, Throughput etc. Knowledg...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance t...

Job Title: Trainer Contact Centre (US Collections) Location: Pune (Magarpatta City) Work from Office Experience: 78 years in US Voice Collections Training Shift: Flexible (Day/Night) Notice Period: Immediate to 30 days About the Role We are hiring an experienced Contact Centre Trainer (US Collections) to deliver voice process, compliance, and collections training for our US-based client process. The ideal candidate will have strong hands-on experience in voice-based US collections (inbound/outbound) , knowledge of US collection laws (FDCPA, FCRA, GLBA, TCPA, ECOA, ADA, EFTA, UDAAP, SCRA, state laws) , and a proven track record of conducting classroom training, call coaching, and compliance t...