123 Bpo Training Jobs - Page 2

Hiring for Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

Key Responsibilities: Experience in sales BPO (example: loan sales, credit card sales, policy sales, insurance sales, mutual funds) Experience in training sales team, especially in a BPO setting Willingness to adapt to changing BPO requirements and industry trends Ability to work effectively in a fast-paced and dynamic environment Comprehensive understanding of sales products and industry regulations

Roles and Responsibilities:- Design, Delivery & Execution Deliver Throughput as per the agreement on a continuous basis Deliver batch average AHT as per the agreement during OJT Lays special emphasis on DSATs, Errors, TCDs, CSAT, CQ parameters during the period of training and equip advisors of the sound knowledge on handling situations To create learning material for driving participant engagement. To liaise with partner and central support teams to source training material, best practices etc. for customization of learning modules as the case may be Assist in rollout of briefing/updates dissemination Maintain proper records and share proactively including of advisor performance Complete self-login hours of call taking and invest in self-development Maintain schedule of NHT & OJT Evaluate - Training Impact- (as applicable) in line with Kirkpatrick's model of Training Effectiveness Hosting updates and assessments on LMS/KMS and enrolling to the relevant target audience. Partner in ways that help achieve future targets of increased customer self-service, Cross-Sell, Up-Sell, Reduction in Escalations, Errors, and Complaint. 2. Vendor Training Co-ordination Market available training to employees and provide necessary information about sessions Design, prepare and order learning aids and materials Gather feedback from Vendor trainers and trainees after each training session Maintain updated curriculum database and training records Manage and maintain in-house training facilities and equipment Research and recommend new training methods, like gamification, quizzes etc. Co-ordinate training logistics with Vendor like venue booking, travel & accommodation booking etc. Maintain training records master tracker. 3. Vendor MIS & Dashboard Drive coverage and publish dashboards of learning to mapped stakeholder. 4.Content Development Translate complex business concepts into clear, concise and appealing content To liase with internal product SMEs, process SMEs to create content Rework on the existing content for updates. 5. Project Management & Deliverable Planning and successful initiation of the project End to end execution and meeting agreed SLA and deliverables Successful closure of project 6.Other Responsibilities Support & partner with partner and central team on various project, research, report and requirement basis Partnering with other role holders in the team to support other business vertical needs and requirement Innovative approach with foresight to sense future trends in training Contact Person HR Supriya -9289327281

Mention Sneha HR on your resume Call me on - 8447457792 Job Title: Trainer Voice Process Location: Noida Job Type: Full-time Experience Required: Minimum 4 years in a relevant voice sales process, preferably from premium contact centers Job Summary: We are looking for a dynamic and experienced Trainer to join our team and contribute to the growth and development of our voice sales team. The ideal candidate should possess strong training delivery skills, a good grasp of adult learning principles, and a passion for developing talent in a high-performance environment. Key Responsibilities: Deliver effective training sessions for voice process teams, ensuring alignment with business goals. Undergo and successfully complete a presentation round as part of the selection process. Utilize adult learning principles to design, implement, and evaluate training modules. Conduct assessments and provide feedback to trainees for continuous improvement. Collaborate with operations to identify training needs and update content accordingly. Requirements: Minimum of 4 years experience in a voice sales process; experience from premium contact centers preferred. Graduate in any educational discipline. Prior e-commerce industry experience is an added advantage. TTT (Train The Trainer) certification preferred. Strong aptitude skills including reasoning, logic, and problem-solving. Proficient in both oral and written communication. Solid understanding of basic adult learning principles. Proven ability to deliver effective feedback constructively. Fluency in Hindi and English or a regional language. Preferred Skills: Certified trainer from a recognized organization Adaptability to work in a fast-paced and evolving training environment Tech-savvy with working knowledge of virtual training tools

About the Role: We are seeking an energetic and experienced Training Manager to lead and implement our organization's training and development initiatives. The ideal candidate will be passionate about learning and development, with a strong focus on enhancing employee performance and organizational effectiveness. Responsibilities: Training Needs Assessment: Conduct thorough needs assessments to identify skill gaps and training opportunities across the organization. Curriculum Development: should have basic understanding on Design, develop, and implement comprehensive training programs aligned with business objectives and employee needs. Content Creation: Create engaging and effective training materials, including presentations, manuals, and online courses. Training Delivery: Deliver high-quality training sessions, leveraging a variety of instructional methods (e.g., classroom, virtual, blended learning) as when needed Performance Measurement: Track and measure the effectiveness of training programs using relevant metrics and KPIs. Employee Development: Foster a learning culture by providing ongoing coaching, mentoring, and development opportunities. Budget Management: Manage the training budget, ensuring efficient allocation of resources. Stakeholder Management: Collaborate with external & internal leader to achieve year end goals Stay Updated: Keep abreast of industry trends and best practices in training and development. Six Sigma: Apply Six Sigma methodologies to improve training processes and outcomes. Added Advantage if, has Strong understanding of adult learning principles and instructional design Excellent communication and presentation skills Proficiency in using training delivery tools and technologies A passion for continuous learning and improvement Strong understanding of customer centricity and content creation

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor's degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Two Way Cab. Looking for Immediate joiners. Interested Candidates can share your updated CV to : anitha.c@sagilityhealth.com Regards, TA Team Sagility

Role & responsibilities Training Program Development: Design and develop comprehensive training programs for telemarketing representatives. Create training materials, manuals, and resources that align with organizational goals and industry best practices. Regularly update training content to incorporate industry changes, product updates, and customer handling techniques Onboarding: Conduct thorough onboarding sessions for new telemarketing hires, ensuring they have a strong understanding of the company, products, and department processes. Facilitate orientation programs to introduce new hires to company culture, policies, and expectations. Skill Development: Identify individual and team training needs through assessments and performance evaluations. Implement targeted training sessions to enhance telemarketing skills, objection handling, convincing techniques, and customer relationship management. Call Coaching: Provide ongoing coaching and feedback to telemarketing representatives to improve their performance and achieve team targets. Conduct role-playing exercises and simulations to reinforce training concepts and develop practical skills. Performance Analysis: Analyze telemarketing team performance metrics and provide insights to management. Collaborate with the quality assurance team to identify areas for improvement and implement corrective action plans. Technology Integration: Stay updated on telemarketing technology trends and incorporate relevant tools into training programs. Train representatives on the effective use of telemarketing software, CRM systems, and other tools to optimize performance. Contact Person : Nivetha HR : 7418332502

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 6 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)

Roles and Responsibilities Design and deliver training programs for new hires, focusing on product knowledge, soft skills, and process orientation. Conduct regular coaching sessions with team members to improve performance and address skill gaps. Develop and maintain effective communication channels with clients to understand their requirements and provide tailored solutions. Provide feedback and recognition to team members for their achievements, promoting a culture of continuous learning. Collaborate with internal stakeholders to identify areas of improvement in processes and implement changes accordingly. Desired Candidate Profile 1-4 years of experience in BPO industry or related field (call center environment). Strong understanding of handling NHT calls, OJT methodologies, sales training principles, product training techniques. Proficiency in TNI (Training Needs Identification) analysis; ability to analyze business needs and develop targeted interventions. Excellent soft skills training expertise; ability to design engaging training programs.

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Exp of Training International BFSI Process Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Roles and Responsibilities Design and Delivery of Training programs for our Sales team and follow up of development goals to ensure that actual transformation happens. Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills. On job training/Induction training at regular intervals. Conduct Training need and analysis and prepare training calendar for the entire team. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainers must be capable of counseling and coaching and improve. performance our sales/presales personnel. Collaborating with management/Director HR to evaluate the companys training requirements Desired Candidate Profile Graduate with 5-12 years of experience in Sales training. Strong knowledge of residential sales, property sales, real estate marketing, insurance, finance & banking concepts. Excellent communication skills for effective client interaction and negotiation. Expert in PPT. Ability to work independently with minimal supervision while meeting targets. Location :- Chennai Qualification:- Graduation Mandatory Note:-Immediate joiners preferred Interested candidates email your resume to Vinoth J HR G Square Email : vinoth@gsquarehousing.com

Looking for 4+ years of experience in CommunicationTraining Domain - Learning and Development Location- Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

Motivating and inspiring the team to surpass their potential. Improving the team and facilitating the communication among the members of team. Exceeding and meeting departmental objectives, including conversion targets, and lead generation. Required Candidate profile 4 years of experience of Telesales, minimum 1.5 years as a Team Leader. From Insurance or Banking industry candidate required Call / whatsapp - 7008628064

Process- Trainer- International Voice only- Healthcare Process - Voice Excellent communication skills. Excellent interpersonal and customer service skills BPO Experience only- VOICE Shift- Rotational (24*7)

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Designs training & test modules based on needs Resolves issues pertaining to process knowledge with clients Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production. Contact- 9311035462

Position: Process Trainer | IGT Solutions is looking for a Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations, providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure the successful execution of training needs Measure program training effectiveness Responsible for ongoing observations of direct reports, providing guidance, mentoring, and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher training based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ sonam.singh1@igtsolutions.com

Job Title: Process Trainer Aviation Background (BPO) Location: Noida Department: Training Job Type: Full-Time Job Summary: We are seeking a dynamic and experienced Process Trainer with an aviation background to join our BPO team. The ideal candidate will bring a strong understanding of aviation operations and customer service, combined with excellent communication and training delivery skills. You will be responsible for onboarding, upskilling, and continuously enhancing the performance of customer support agents handling aviation-related processes. Key Responsibilities: Deliver process training for new hires and existing employees in aviation-related BPO processes (e.g., ticketing, reservations, baggage handling, customer service). ¢ ¢ ¢ ¢ ¢ Design, update, and maintain training modules, SOPs, and assessments as per client requirements. Conduct refresher training sessions to improve process knowledge, soft skills, and product updates. Coordinate with operations and quality teams to identify training needs and performance gaps. Provide feedback, coaching, and mentoring to improve individual and team performance. Track and report training eectiveness using post-training assessments and performance metrics. Maintain training records and ensure compliance with internal and external audit requirements. Keep updated on industry trends and client-specic aviation processes to ensure training relevance. Key Requirements: ¢ ¢ Education: Graduate in any discipline (aviation certication/diploma is a plus). Experience: o Minimum 2-4 years in the aviation industry (as cabin crew, ground sta, or customer service). o At least 1-2 years of experience in training delivery in a BPO or similar setup. ¢ ¢ ¢ Strong knowledge of GDS systems (e.g., Amadeus, Galileo, Sabre) is preferred. Excellent communication and presentation skills. Ability to engage and motivate learners in both classroom and virtual training environments. ¢ ¢ Strong interpersonal skills and adaptability to work with diverse teams. Prociency in MS Oice tools (Word, PowerPoint, Excel). Preferred Attributes: ¢ ¢ Exposure to international BPO processes. Certication in training/learning & development (e.g., Train the Trainer, Instructional Design). ¢ Understanding of service quality metrics like CSAT, NPS, AHT, etc. Salary: As per industry standards Shift: Rotational (based on process/client requirements)

Process Trainer|| International BPO Experience: Experience 1+ Yrs as a Process Trainer in to International Voice (Mandate) 1 Yr of PT With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 7 LPA based on experience and performance) Graduate / UG (any stream) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Hiring Process Trainers Drive Date: 11th July 2025 Location: Kolkata CTC: 5 LPA Openings: 15

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on swapnil.gupta@igtsolutions.com- 7042379178 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on sonam.singh1@igtsolutions.com- 995350816 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!

Concentrix | Hiring Process Trainers Bangalore Drive Date: 11th July 2025 Location: Bangalore CTC: 7 LPA Openings: 15 We are looking for experienced Process Trainers for our International BPO Voice Process . Requirements: Minimum 1 year of experience as a Process Trainer in an international BPO (voice) process. Excellent communication skills . Graduates preferred; Undergraduates can apply if they meet experience and communication criteria. Key Responsibilities: Conduct new hire and refresher training. Create/update training content. Provide coaching, feedback, and floor support.

Role & responsibilities Designs training & test modules based on needs Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations Resolves issues pertaining to process knowledge with clients Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production Conducts interviews & coordinates with HR for recruiting trainers / trainees Ensure 100percent adherence on client driven SOP & BEST T&D compliance Prepare Trainers through TTT/ Platform skills certification Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability Coordinates with all stakeholders to ensure New Hire training process runs effectively Prepare and attend all business / client reviews& work on the action plans to improve business performance Understanding of root cause analysis & reasons to better performance Interacts with IT team for creation and deletion of Ids for new team members Delivers Customer Service with Sales Process Excellence and Process Improvement Initiatives Supports Innovation & Continues Improvement to uplift sales performance Engaging ommunication Coaches & Develops Others Support and monitor new trainees during the OJT (On the Job Training) period Create new product specific sales training curriculum Knowledge of training ideologies (Kirkpatrick model, KSA, TNA, TNI etc) Directly share cv at Vaishali.vaishali27@teleperformance.com

Process Trainer - Bangalore Expereince in Training International Voice process is Mandatory Complet work from office Night shifts Whitefield, Bangalore Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainers" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards Share the updated resume to saanvi.v@conduent.com / Nallamilli.Veeraraghavareddy@conduent.com / Sumathi.Radhakrishna@conduent.com Regards, Saanvi