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Axis Consultants New Delhi
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MNC Hiring For Training Manager

MNC Hiring For Training Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Axis Consultants New Delhi

8 - 13 years

4 - 8 Lacs

gurgaon haryana india

Posted:10 hours ago| Platform: Foundit logo

Apply

Skills Required

training management team leadership bpo training content development training delivery process training

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Design, implement, and manage training programs for new hires and existing employees
Conduct training needs analysis and identify skill gaps
Develop training content, modules, and assessments tailored to process requirements
Lead a team of trainers and oversee end-to-end training operations
Ensure training effectiveness through feedback, assessments, and performance tracking
Collaborate with operations, quality, and HR teams to align training strategies
Drive continuous improvement initiatives in training methodology and delivery
Manage transition and process-specific training for new business or client onboarding

Candidate Profile:

8 to 13 years of experience in training within the BPO/ITES sector
Proven experience in handling training for international voice/chat processes
Strong leadership and team management skills
Excellent communication, facilitation, and presentation abilities
Exposure to training tools, LMS platforms, and content design tools
Ability to work in a fast-paced, deadline-driven environment
Open to working from office and flexible with shifts if required

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MNC Hiring For Training Manager