Job Title: HR RecruiterLocation: MysuruWe are currently seeking a highly motivated and enthusiastic HR Recruiter to join our team. As an HR Recruiter, you will be responsible for sourcing, recruiting, and hiring the best talent for our company.Responsibilities:Develop and execute recruitment strategies to attract and hire top talent.Utilize job boards, social media, and other recruiting tools to source and attract candidates.Screen resumes, conduct phone and in-person interviews, and make hiring recommendations to management.Build and maintain relationships with potential candidates to ensure a positive candidate experience.Work closely with hiring managers to understand their hiring needs and create job descriptions that effectively communicate the job requirements.Desired Candidate Profile:Excellent communication and interpersonal skills.Strong organizational and time management skills.

Role: Customer Support Associate (CSA) Job Location: Kolkata Hiring immediate joiners Mode of Work: *Work from Office* - Training and Job both. Job Profile Have to handle customer queries.Criteria Candidates should be fluent in English & Hindi languages and good with Typing speed also. Minimum 12th pass or any graduate candidates can apply. Work Timing: Rotational (4.5 Hrs of Work) / Part time Salary: • Upto 7k in hand Week off- Any 1-day week off (Rotational) Location details for Walk In interview: Fitway Enclave, DN Block 12, DN Block, Sec-5,Kol- 91Interview Timings: 10am-7pmBenefits : Monthly Rewards and Recognition ceremony and immense growth opportunities.

Woodrock Infotech is Conducting Walk in Interview for following: Role: Sales ExecutivesJob Location: Kolkata Hiring immediate joiners Mode of Work: *Work from Office* - Training and Job both. Job Profile - Convince the customer to purchase the products.Criteria Holds 6mnths to 1yr of Sales experienceCandidates should be fluent in English & Hindi languages and good with Typing speed also. Minimum 12th pass or any graduate candidates can apply. Work Timing: Rotational (9 Hrs of Work) / Part time is also available Salary: • Upto 17k in hand Week off- Any 1-day week off (Rotational) Location details for Walk In interview: Fitway Enclave, DN Block 12, DN Block, Sec-5,Kol- 91Interview Timings: 10am-7pm

Proactively attend all the queries, complaints, requests across the companyssocial media platforms.• Raise issues to the concerned teams and follow up for resolutions• Proactively and continuously keep the customer and stakeholders informedabout the status of the problem• High level of individual discretion to ensure customer satisfaction and businesssuccess• Build credibility with customers by empathizing with their problem in words,proactively understand their needs and respond promptly• Accurately document all customer issues via emails and customer support tools,adhere to the process and follow-up timely• Highlight the noise in the social space to the key stakeholders within theorganization and ensure speedy resolutionsWhat do we need (Desired skills):• Good command over English Language, ability to effectively communicateinformation in written format• Working knowledge of platforms like Facebook, Google Play Store and Twitter• Active twitter handle with good following and some exposure in any platform ofcommunication including media relations, internal communication, brandingand social media is desirable• A problem- solving attitude• Customer service experience of at least one year• Should be smart, witty and have a sense of humour• Willingness to work in shifts (24/7)Interested candidates contact on 9836272131 or drop your CV at kathakali.rahman@woodrockgroup.in

Role: Customer Support Associate (CSA) Job Location: Kolkata Hiring immediate joiners Mode of Work: *Work from Office* - Training and Job both. Job Profile Have to handle customer queries.Criteria Candidates should be fluent in Tamil, Telegu & Malayalam languages and good with Typing speed also. Minimum 12th pass or any graduate candidates can apply. Work Timing: Rotational Salary: • Upto 15k in hand Week off- Any 1-day week off (Rotational) Location details for Walk In interview: 1269, 1st Phase Vijayanagar,4th Stage, Mysuru- 570032Interview Timings: 10am-7pmBenefits : Monthly Rewards and Recognition ceremony and immense growth opportunities.

Role & responsibilities Managing a team of 15 to 25 associates Responsible for AHT, attrition, shrinkage, and Csat management Conduct Monthly Business Reviews, Daily Quarterly Business Reviews & Weekly Business Reviews to track performance. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Conducting training of team members to maximize their potential. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team. Responsible for driving process-related KPIs Preferred candidate profile Minimum 12 pass with 2 years of relevant experience preferred Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable Ability to mentor, coach and provide direction to a team of employees Willingness to work in a flexible schedule.Perks and benefits Growth opportunitiesOn time salaryPFDynamic workplace Salary- Up to 3lpa for deserving candidates.Interested candidates contact Kathakali@ 9836272131 or share CV to kathakali.rahman@woodrockgroup.in

Role: Customer Support Associate (CSA) Job Location: Kolkata Hiring immediate joiners Mode of Work: *Work from Office* - Training and Job both. Job Profile Have to handle customer queries.Criteria Candidates should be fluent in English & Hindi languages and good with Typing speed also. Minimum 12th pass or any graduate candidates can apply. Work Timing: Rotational Salary: • Upto 15k in hand Week off- Any 1-day week off (Rotational) Location details for Walk In interview: Gomti Nagar,Vibhuti KhandInterview Timings: 10am-7pmBenefits : Monthly Rewards and Recognition ceremony and immense growth opportunities.