1829 Bpo Operations Jobs - Page 35

Hi Hi Job Seekers, Job Title: International US Calling Process - Customer Support Location: Noida We are hiring for an International US Calling Process. The role requires candidates with excellent English communication skills to handle customer interactions efficiently. Please connect @9569902470. Salary Slab offered- Up to 4.5 LPA Key Highlights: 5 Days Working One-side cab facility + one-side travel allowance Rotational / Night Shifts Should have minimum 3 months of experience into International voice process Growth opportunities in an international process Desired Candidate Profile: Excellent spoken and written English Graduate/Undergraduate can apply Prior international calling experienc...

We are looking for a skilled Technology Specialist to join our team at Omega Healthcare Management Services Pvt. Ltd., with 5-8 years of experience in the field. Roles and Responsibility Collaborate with cross-functional teams to design and implement technology solutions. Develop and maintain technical documentation and reports. Troubleshoot and resolve complex technical issues. Conduct training sessions on new technologies and processes. Ensure compliance with industry standards and best practices. Participate in technology planning and strategy development. Job Requirements Strong understanding of CRM/IT Enabled Services/BPO operations. Experience with technology management and implementat...

Customer service- Domestic Preferred: Insurance experience and sales acumen English & Hindi (Tamil,Malayalam,Telugu,Kannada,Assames,Odia,Bengali,Gujarati ) 26k CTC fresher- upto 35k experienced 5.5 days working- rotational shift & off

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR madhia 9335248912

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 35000 Need Good English speaking Call HR sana 7506864285

Roles and Responsibilities Manage a team of customer service representatives to achieve SLA targets for AHT, CSAT, TAT, and NPS. Oversee daily operations to minimize shrinkage and attrition rates while maintaining high levels of quality. Develop strategies to improve KPIs such as SLA management, BPO operations, call center operations, rostering, escalations handling. Ensure effective communication with stakeholders through regular reporting on key performance indicators (KPIs). Contact - 9594690866 Neelam Shah

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR Muskan - 9664253597 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Somya - 8114472254 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both are welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Prarthana - 9509252014 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 5LPA Minimum 1 year of Experience Required 5 Days working Rotational Shifts Rotational Week Off Cabs provided Interested Candidates Can call/ WhatsApp on HR Devanshi - 9602528641 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR Akanksha - 8171082834 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Minimum 14 years of banking experience with a majority of that time in Service / Sales / Operations (as applicable) Extensive knowledge of banking operations & process management Excellent analytical skills Call 7200550458, 9361349589, 9791593200 Required Candidate profile Knowledge of banking business/financial services Strong interpersonal skills, influencing and coaching skills Good problem solving and quick decision making skills

Key responsibilities: Meet and exceed performance metric: External & Internal Operations and Quality metrics to be consistently green Monitor CMS & associated equipments proactively using Tools provided to ensure high levels of efficiency Understand and drive metric improvement across the process Work collaboratively with other departments / peers / Superiors Drive Innovation, Automation & Process Improvement Initiatives in the team and the process Ensure consistency through calibrations amongst SMEs & QAs, ensure scores are calibrated with client Lead a team's available resources in order to deliver quality service to customers in line with the agreed service standards Extensive knowledge o...

Job Title: Team Leader Outbound Sales (BPO) Location: Gurgaon Experience Required: Minimum 1 year as Team Leader in Outbound Sales / BPO Operations About the Role: We are looking for an experienced and motivated Team Leader to handle our outbound sales team. The candidate will be responsible for driving sales performance, monitoring team KPIs, and ensuring optimal utilization of resources. Key Responsibilities: Lead and manage a team of outbound sales executives. Ensure achievement of daily/weekly/monthly sales targets. Monitor dialer performance, occupancy, and utilization. Track and improve conversion ratios through coaching and feedback. Conduct regular huddles, training, and performance ...

we are looking for Sr. Opeations Manager for Telecom Process into ISP for Navi Mumbai location. Handling Managers, AM's & TL's.manager level into Telecom Domain for International contact center, US should be from BPO/BPM Background Required Candidate profile Exp - 15+ yrs-1+ yrs Senior Manager on paper Edu- Any Graduate Shifts - US (24x7) 5 days working Location: Airoli Only Female Candidates Contact :ankitapisal@peshr.com/9004076848 Perks and benefits Good in BPO Industry and salary hikes

we are looking for Sr. Opeations Manager for Telecom Process into ISP for Navi Mumbai location embark on a rewarding career journey.Handling Managers, AM's & TL's.manager level into Telecom Domain for International contact center, US Required Candidate profile Exp - 15+ yrs1+ yrs Senior Manager on paper Edu- Any Graduate Shifts - US (24x7) 5 days working Location: Airoli Only Female Candidates Contact :snehal@peshr.com/9137306440 Perks and benefits Good in BPO Industry and salary hikes

We are Hiring for MNC BPO Job Location - Mumbai/Pune/Indore/Thane/Dombivli/Airoli/Bangalore Candidate Should have Good Communication Skill & Ready to Join On Immediate basis. Need to Resolve Customer Queries

We are looking for caniddates to work for International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 36000 in hand Need Excellent English speaking Rehman 7208698865 Husna 8828629587

Job Title: Team Lead Location: Ghansoli Experience: Minimum 1 year as a Team Leader in BPO/Call Centre Industry: Inbound (Blended Process) Employment Type: Full Time Shift Timings 5 Days/Day Shift with fixed offs Roles and Responsibilities: Lead and motivate a high-performing sales voice team to achieve targets. Monitor team metrics, provide feedback, and drive performance improvements. Guide team members in their career progression through coaching and support. Manage change requests and ensure smooth implementation. Work independently with minimal supervision to meet business objectives. Foster a positive and collaborative team environment. Ensure team clarity on KRAs and individual respon...

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...

- Manage a team of customer service representatives. - Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores. - Ensure compliance with BPO standards, policies, and procedures. Required Candidate profile - Min 2 year experience on papers as Team Leader in International Process. - Excellent communication skills in English. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Resolving customer query over chat Salary upto 5LPA Fresher & Experience both welcome Ready to relocate to Ahmedabad 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Devanshi - 9602528641 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Key Responsibilities Team Leader (International Voice Process) Lead & Manage : Guide a team of voice agents to achieve and exceed SLA targets in Quality, AHT, CSAT, and Attendance . Performance Monitoring : Monitor live calls, dashboards, and metrics; provide timely feedback and coaching to agents. Escalation Management : Handle escalated customer queries promptly to ensure effective resolution. Team Engagement : Conduct daily huddles and weekly performance reviews while maintaining high team motivation. Cross-Functional Collaboration : Work closely with QA, Training, and Workforce teams to drive continuous performance improvement. Reporting & Analysis : Prepare performance reports and atten...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...