1829 Bpo Operations Jobs - Page 36

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities To monitor and document the work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to unde...

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales No Target Salary up to 35000 madhia 9335248912 sayeda 8422972322

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 25000 Rehman 7208698865 Butool 9336170783

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 25000 Need Good English speaking zeba 7304275215 Husna 8828629587

Greetings From Scorelabs Inc ! Good Communication Skills in English & Hindhi Experienced and also Freshers are Welcome Dayshift for Female and Male Should be a Graduate Age limit:Max 30 Required Candidate profile Any Graduate, are eligible Immediate Joiner AGE LIMIT 30 Interest to Work With Bank Sales ( telesales ) Hr Lavanya - 8464822386

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided interested candidate can call / whatsapp on HR Arpit - 9680618449 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates can whatsapp on HR ANAYANA - 8949100336 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 4.5LPA Minimum 1 year Experience Required 5 Days working Rotational Shifts Cabs provided Interested candidates can apply for HR call HR SEJAL- 7357343383 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR RIYA - 8000654400 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates call to HR SONIYA- 9694462811 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 35000 Need Good English speaking Call HR sayeda 8422972322

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR sana 7506864285

As an Operations Manager for voice-based BPO operations at unifyCX, your primary responsibility will be to lead and manage the day-to-day process delivery while ensuring client satisfaction and driving operational efficiency. You will oversee multiple teams or projects, manage team performance, and drive performance against key operational metrics such as AHT, FCR, CSAT, Quality, and SLA adherence. Your role will involve strategic planning, team leadership, KPI management, and continuous improvement of operations in alignment with organizational goals. Your key responsibilities will include overseeing end-to-end delivery of voice process operations, managing Team Leaders, Trainers, and Quali...

Resolving customer queries over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR Jyoti - 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Leading BPO in Bangalore Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 14PA based on Last CTC and Experience Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for...

Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 18PA based on Last CTC and Experience Candidate willing to relocate can also Apply Looking for Diversity Candidates Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including ...

Looking for Assistant Manager Operation for sales campaign Role needs to manage end to end service deliveries manage team leaders' performance floor performance etc.

Urgent Hiring BPO Customer Support Executive Role: Customer Support Executive (Domestic Voice Process) Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations Employment Type: Full-time, Permanent Role Category: Voice Location: Sitapura & Mansarovar, Jaipur Eligibility & Job Details Qualification: Graduate (Any Stream) Shift: Rotational Week Off: Rotational Cab Facility: Not Available Salary Range: 14,000 – 23,000 CTC (Based on Experience) Skills Required: Good English Communication Skills Preference: Immediate Joiners Key Responsibilities Handle inbound and outbound calls for domestic customers Resolve queries with professionalism and empathy Maintain call record...

Responsibilities Handle inbound and outbound customer calls and emails. Resolve customer queries and complaints efficiently. Maintain thorough and accurate customer service records. Provide product and service information to customers. Escalate complex issues to the appropriate department as needed. Achieve individual and team performance targets. Maintain up-to-date knowledge of company products, services, and offers. Interested kindly share CV : 9892874686

You should have more than 7 years of experience in BPO Operations Team handling, customer service, and people management. Along with that, you need more than 3 years of team handling experience. Strong verbal communication and listening skills are essential for this role, as well as demonstrating analytical and problem-solving skills. Effective interpersonal and written communication skills are also required. You should be able to promote information sharing, excel in collaboration and team building, and have the ability to lead and manage others. Being a graduate is a must for this position. In this role, Conflict Resolution is a key responsibility where you will be finding solutions to dis...

As a Vendor Operations Manager at Uber, you will play a crucial role in managing customer service processes and leading the global Business Process Outsourcing (BPO) network for a key APAC market. Your primary responsibility will be to ensure the BPO network provides world-class customer support to consumers, earners, and merchants. This managerial position requires a strong focus on problem-solving through data analysis, team leadership, and continuous process improvement to deliver exceptional outcomes. Your impact in this role will involve leading operational BPO performance on the ground, developing long-term strategies for exceptional customer support, analyzing historical performance m...

As an Operations Manager for the voice process at unifyCX, an emerging Global Business Process Outsourcing company, you will play a pivotal role in leading and managing day-to-day operations to ensure client satisfaction and operational efficiency. With a strong focus on strategic planning, team leadership, and continuous improvement, you will drive performance against key operational metrics and collaborate with clients to meet their expectations. Your responsibilities will include overseeing the end-to-end delivery of voice process operations, managing team performance, implementing process improvements, and ensuring compliance with internal policies and data security standards. You will a...

Walk-in Drive Team Leader Role (International Process) Noida We are conducting a Walk-in Drive for the Team Leader position in Noida . Date: Saturday, 30th August 2025 Location: Noida, Sector 144 Salary: Up to 5 LPA (Approx. 40,000 in-hand) Experience Required: Minimum 1 year as Team Leader (on paper) Interview Mode: Walk-in only Registration: Prior registration is mandatory Key Responsibilities Excellent communication skills. Motivate agents to achieve KPIs. Coaching & development of team members. Managing daily operations. Project & task management. Setting clear goals & ensuring performance delivery. How to Apply Interested candidates, please share your resume on WhatsApp for fast revert:...

Walk-in Drive Team Leader Role (International Process) Noida We are conducting a Walk-in Drive for the Team Leader position in Noida . Date: Saturday, 30th August 2025 Location: Noida, Sector 144 Salary: Up to 5 LPA (Approx. 40,000 in-hand) or hike on Last Salary Experience Required: Minimum 1 year as Team Leader (on paper) Interview Mode: Walk-in only Registration: Prior registration is mandatory Key Responsibilities Excellent communication skills. Motivate agents to achieve KPIs. Coaching & development of team members. Managing daily operations. Project & task management. Setting clear goals & ensuring performance delivery. How to Apply Interested candidates, please share your resume on Wh...