Blended/ Voice Process Professional

1 - 5 years

2 - 4 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility
  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through various channels.
  • Work effectively in a team to achieve common goals.
  • Utilize problem-solving skills to address complex issues.
  • Maintain accurate records of customer interactions.
  • Continuously improve knowledge and skills to stay current with industry trends.
Job Requirements
  • Excellent communication and interpersonal skills are essential.
  • Ability to work in a blended or voice process environment is required.
  • Strong problem-solving and analytical skills are necessary.
  • Proficiency in handling multiple tasks simultaneously is expected.
  • Adaptability to changing situations and priorities is crucial.
  • Strong attention to detail and organizational skills are vital.

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