BILLING DOCUMENTATION ASSISTANT- MUMBAI (6 MONTH- CONTRACT STAFF)

CRYOPDP, now part of DHL Supply Chain, has been dedicated to finding solutions for the transport of time - and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. We are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide.

JOB TITLE: BILLING DOCUMENTATION ASSISTANT- MUMBAI (6 MONTH- CONTRACT STAFF)

Overall, Mission:

To assist the Billing teams in clearing the existing backlog of billing and documentation by organizing, verifying, and

submitting invoices and shipment-related documents within defined timelines.

Main Contribution:

• Support in sorting, verifying, and organizing pending billing and invoice documents.
• Prepare and assist in submission of invoices and supporting documents to clients (physically or via online portals).
• Cross-check documents such as Delivery Orders, PODs (Proof of Delivery), Temperature Reports, and Work Completion Notes before submission.
• Coordinate with Operations and Accounts teams to collect missing or incomplete documents.
• Update and maintain records of invoices submitted and pending in the tracking system or Excel log.
• Follow up with internal stakeholders for approvals or document clarifications required for billing.
• Ensure proper filing (soft and hard copies) for audit and compliance purposes.
• Support in reconciling submitted invoices with accounting data and client acknowledgements.
• Assist in other administrative or documentation tasks as directed to support backlog clearance.

Education

- Bachelor’s degree in Commerce, Business Administration, or related field.

Expereince

- 0–2 years of experience in documentation or billing support

Language

English, Hindi or any other regional language will be an added advantage.

Specific Experience & Knowledge Required

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software.
• Proficiency in Spreadsheets
• Good knowledge of MS Excel, MS Office, and basic understanding of invoicing processes.
• Strong attention to detail and ability to work accurately with deadlines.
• Good coordination and communication skills.
• Willingness to handle repetitive documentation tasks efficiently.

Interpersonal skills ("Essential")

• Effective communication skills (both written

and oral)