CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Overall Mission The role of the Station Manager will be to lead the operations at the Hyderabad, India branch with a focus on delivering superior customer service, improving operational efficiency, driving profitability, and ensuring compliance with industry standards. This will be achieved by managing day-to-day logistics, fostering client relationships, optimizing resources, and leading a high-performing team while upholding the highest standards of safety, quality, and customer satisfaction. Main Contributions Branch Management & Leadership Manage the Entire Branch by overseeing all aspects of both the Bangalore and Chennai branches; ensuring that daily operations are efficient, well-coordinated, and meet the organization’s standards. This includes managing staff, resources, facilities, and the day-to-day activities of the branch. Controlling Agents and Vendors by overseeing relationships with external agents, vendors, and service providers to ensure quality service and adherence to contractual obligations. This includes monitoring contracts for services such as pest control, fire extinguisher maintenance, and other necessary operations. Clinical Trials & Pharma: Support domestic networks and site coordination for clinical trials and pharmaceutical inventions as well as operational needs related to clinical trials and pharmaceutical activities. Branch Development & Client Relationship Management Client Relationship Management: A key contribution is ensuring the continuous development of relationships with both existing and new clients by maintaining close communication, understanding client needs and delivering consistent service. This role will contribute directly to client satisfaction and retention. client base, and developing a new network of agents for domestic and international logistics. Business Development: Identify growth opportunities and expand export/import of shipments; particularly time-sensitive and temperature-controlled goods Client Follow-ups: Regularly follow up with clients, airlines, and customs authorities Agent Network: Develop new agent networks and strengthen existing relationships with agents. Temperature-Controlled Logistics & Cold Chain Management Monitor Cold Chain Logistics: Ensure that temperature-sensitive shipments, including pharmaceuticals and clinical trials, are handled with care and in compliance with cold chain standards Quality Control and temperature-controlled logistics: Oversee all aspects of temperature-control logistics to ensure goods are transported and stored at correct temperatures, including the management of vehicles, freezers, cool rooms, and refrigerators Monitoring Operations: Supervise staff, vehicles, storage units (freezers, fridges, cool rooms), DG (Dangerous Goods), and office assistants Operational Audits: M anage and oversee operational department audits, ensuring that all records and processes are in order, and addressing any discrepancies or findings raised during the audit process Operational Cost Reduction: Identify cost-reduction opportunities while ensuring that targets are met. Emergency Shipment Handling: Personally attaining to or arranging for pickups and deliveries in the event of staff shortage or emergency. Crisis Management: Manage any urgent situations related to logistics, client relations, or operational disruptions, ensuring that situations are handled promptly and efficiently Team & Staff Management Employee Management: Approve team shifts and leaves, and requisition additional staff or replacement of staff as necessary. Oversee staff attendance and the daily activities of the operational team and drivers, ensuring efficient coordination and timely execution of tasks. Team Supervision: Manage staff, drivers, and ensure all daily tasks are carried out effectively. HR & Compliance Job Descriptions & HR Coordination: Develop job descriptions for existing and new positions, ensuring they align with the company’s goals and are discussed and finalized with the HR department.. Training Calendar: Monitor the HR-provided training calendar to ensure all training sessions are properly executed. Employee Recruitment: In case of staffing shortages, the Station Manager has authority to raise requisitions for additional staff or replacements and will play a role in hiring new employees, conducting interviews and supporting HR in staffing planning. Employee Training & Development: O nboard and provide continuous training to new and existing employees, ensuring they are well-equipped to meet operational requirements and maintain high service standards. Ensure all training records are filed as per ISO standards. Holiday and Custom Regulations: Maintain holiday list for HR department according to customs and operational needs. Vendor Payments & Financial Management Cost Management : Prepare profit margin files and review operational costs. Petty Cash Management : Maintain petty cash records, ensuring that vouchers are signed and submitted to head office for proper documentation and tracking. Quotation Support : Assisting the sales team in preparing quotes for domestic and overseas clients. Cost Reduction Initiatives : Identify areas for operational cost reduction, helping to improve profitability without compromising service quality which may require the optimization of resource use, streamlining of logistics processes, or negotiating better contracts with vendors and service providers Project Management : Ensure that all operational projects are completed within deadlines, adhering to timelines, budget and scope. Ensure that key performance indicators (KPIs) are met consistently Approval of Vendor Payments : Oversee vendor payments, ensuring that invoices are processed accurately and on time. Maintain close relationship accounts team to ensure smooth financial operations Pricing & Quotations: Manage pricing for both the Bangalore branch and certain overseas agents, ensuring that pricing strategies are competitive while maintaining profitability. Assist Sales team in preparing accurate and timely quotations for clients Facilities Management and Office Maintenance Day-to-Day Facilities Management: Oversee daily office maintenance to ensure facilities are well-maintained and conducive to a productive work environment; including the upkeep of office space and equipment to ensure that all areas are functioning efficiently Administration Provide Administrative Support to upper management: Assist Administrative team by providing data and reports required by senior managers for decision-making; including maintaining detailed records on operational performance, training, staffing, and financials Annual Maintenance Contracts (AMCs): Monitor/manage AMC agreements with vendors and clients, ensuring all parties fulfill their obligations Required Skills Profile (experience/ education) Bachelors or post-graduate degree 7+ years of working experience in the temperature-control logistics corporate sector Language: English, Hindi & Telugu. Any other regional language will be added advantage. Specific Experience & Knowledge Required Experience working in the Shipping, Warehousing, Logistics and Temperature-controlled environment Operational and geographical knowledge Customs and airlines regulations knowledge Cold chain management experience Adherence to SOPs and GMP requirements Previous experience in a customer facing role Ability to deliver upon strict customer and client deadlines Experience with and the ability to understand supply chain issues Show more Show less

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Overall Mission Business Development Manager must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed. The Business Development Manager will also bring in new business from existing clients or contacts, and will develop new relationships with potential clients. Main Contribution Sales and Development Develop and generate new business leads through developing relationships across the Cryoport Organization Provide technical and administrative product information, coordinate presentations, manages projects and supports proposal generation Maintains and updates a pipeline regularly Qualifies sales opportunities using the business resource network Negotiates with customers to obtain the best Win/Win agreement Accelerates implementation of new business to ramp up revenues while ensuring customer commitment Sets and drives the program and project teams to ensure efficient, full implementation of the client agreement with big return on investment in mind Building account plans Prepare client-specific presentations and other data to respond to client needs. Prioritize business portfolio in meaningful segments to align resources in accordance with the Managing Director Conducts analysis of relationships Registers all activities and site specific details in the pipeline with specific action plans Builds the customer's loyalty through relationship strategy Defines a plan for key decision makers and sets a schedule with key, relevant members Organizes review committees with Cryoport to develop a mutual trust base relationship with key decision makers at different levels within the organization covering the multiple departments and sites Weekly commercial-operations meetings to review implementation progress and statements of work usage Training of employees on the company's services Review of the Company's offerings and contracts Drives solution offerings and organizes the review process as well as analyzing profitability with the Business Development Director Leads and controls the feasibility of the prepared proposals . Validates according to sales policy and account plan Act as a resource to other Business Development Managers, attend client meetings/virtual meetings and provide any support information to drive business forward Reports and communicates progress and results Reports on targets and goals to the organization and controls the implementation process through appropriate procedures and planning Gathers and analyzes sales results through a centralized dashboard Mitigation of escalation and proactive response through visibility and connectivity manage the coordination between departments through scheduling weekly meetings and sharing reports to track progress Identifying and mapping resource constraints with the client relationship manager to present to human resources, operations and commercial management Owning and mapping progress with reporting records across activities (pricing, operations, invoicing, lead/opportunity) Specific Experience & Knowledge Required Knowledge in clinical trials and Cells & Genes Therapies Understanding of the requirements and specifications in the logistics field. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Negotiation skills Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to understand and comply with established company policies and procedures. Proficient in Microsoft Office and Google Interpersonal skills ("Essential") Must possess excellent verbal and written communication skills. Team player Demonstrated problem solving skills. Ability to manage projects and multi-tasks Excellent organizational skills Ability to influence decision makers. Must have strong self-motivation and the ability to work and think independently. Organization and prioritization skills with strong attention to detail. Demonstrates a passion and a responsibility for the client patient. Show more Show less

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: SALES COORDINATOR - INDIA Overall, Mission We are seeking a motivated and detail-oriented Sales Coordinator to support our sales team in the cold chain industry. The successful candidate will assist in the day-to-day operations, ensuring smooth coordination between sales, marketing, and logistics teams. The role requires strong organizational skills, excellent communication abilities, and a customer-focused mindset. Main Contribution Sales Support: Assist the sales team in preparing proposals, quotations, and presentations for potential and existing customers. Coordinate with the sales team to track sales performance, monitor targets, and provide necessary reports. Prepare and maintain detailed records of sales activities, customer inquiries, and product orders. Participation in an online bidding platform with maximum query closure. Order Management: Follow up with customers to confirm orders, resolve issues, and ensure customer satisfaction Maintain regular communication with customer for incremental business Customer Communication: Act as a liaison between the sales team and customers, addressing inquiries or issues regarding orders, product availability, and shipments. Provide product information, pricing details, and promotional material to customers as needed. Database Management: Maintain and update customer databases in CRM systems to ensure accurate records and efficient tracking. Administrative Support: Prepare regular sales reports for management, summarizing key performance metrics. Compliance & Documentation: Ensure compliance with regulatory standards related to pharmaceutical sales and marketing. Maintain accurate documentation of transactions, ensuring adherence to company policies. Experience And Education Bachelor’s degree in any stream. Minimum 2-3 years of experience in sales coordination, preferably within the pharmaceutical or healthcare industry. Familiarity with pharmaceutical sales processes, regulatory standards, and product knowledge is a plus. Language English, Hindi or any other regional language will be an added advantage. Specific Experience & Knowledge Required Ability to work in a fast-paced, dynamic environment. Strong problem-solving and analytical skills. Ability to collaborate effectively with cross-functional teams. Knowledge of pharmaceutical products, regulations, and industry trends is an advantage. Interpersonal skills ("Essential") Strong communication and interpersonal skills. Proficiency in MS Office (Excel, Word, PowerPoint). Experience with CRM and sales management software. Excellent organizational and multitasking abilities. Detail-oriented with a focus on customer satisfaction. Show more Show less

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE : Business Development Manager - Chennai Overall, Mission Sales Executive must build and maintain a strong relationship with the client. They will be the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure deadlines for client are met, and help the client succeed. The Sales Executive will also bring in new business from existing clients or contacts, and will develop new relationships with potential clients. Main Contribution Sales Development Develop and generate new business leads through developing relationships across the Cryoport Organization Provide technical and administrative product information, coordinate presentations, manages projects and supports proposal generation Maintains and updates a pipeline regularly Qualifies sales opportunities using the business' resource network Negotiates with customers to obtain the best Win/Win agreement Accelerates implementation of new business to ramp up revenues while ensuring customer commitment Sets and drives the program and project teams to ensure efficient, full implementation of the client agreement with big return on investment in mind Building account plans Prepare client-specific presentations and other data to respond to client needs. Prioritize business portfolio in meaningful segments to align resources in accordance with the Managing Director Conducts analysis of relationships Registers all activities and site specific details in the pipeline with specific action plans Builds the customer's loyalty through relationship strategy Defines a plan for key decision makers and sets a schedule with key, relevant members Organizes review committees with Cryoport to develop a mutual trust base relationship with key decision makers at different levels within the organization covering the multiple departments and sites Weekly commercial-operations meetings to review implementation progress and statements of work usage Training of employees on the company's services Review of the Company's offerings and contracts Drives solution offerings and organizes the review process as well as analyzing profitability with the Business Development Director Leads and controls the feasibility of the prepared proposals . Validates according to sales policy and account plan Act as a resource to other Business Development Managers, attend client meetings/virtual meetings and provide any support information to drive business forward Reports and communicates progress and results Reports on targets and goals to the organization and controls the implementation process through appropriate procedures and planning Gathers and analyzes sales results through a centralized dashboard Mitigation of escalation and proactive response through visibility and connectivity. Manage the coordination between departments through scheduling weekly meetings and sharing reports to track progress Identifying and mapping resource constraints with the client relationship manager to present to human resources, operations and commercial management Owning and mapping progress with reporting records across activities (pricing, operations, invoicing, lead/opportunity) Experience/ Education Graduate in any stream with more than 2 years working experience in Pharma Logistic corporate sector Experience. Language English, Hindi or any other regional language will be added advantage. Specific Experience & Knowledge Required Knowledge in clinical trials and Cells & Genes Therapies Understanding of the requirements and specifications in the logistics field. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Negotiation skills Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to understand and comply with established company policies and procedures. Proficient in Microsoft Office and Google Interpersonal skills ("Essential") Must possess excellent verbal and written communication skills. Team player Demonstrated problem solving skills. Ability to manage projects and multi-tasks Excellent organizational skills Ability to influence decision makers. Must have strong self-motivation and the ability to work and think independently. Organization and prioritization skills with strong attention to detail. Demonstrates a passion and a responsibility for the client patient. 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CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job Title : Vendor and Billing Coordinator (on contract, to be renewed on annual basis) Overall Mission The primary responsibility of this role is to ensure the smooth functioning of vendor assessments, bill validations, and maintaining accurate records of all vendor transactions. This includes validating vendor information, cross-checking bills, ensuring timely payment processing, and maintaining up-to-date documentation in compliance with internal and vendor requirements. Main Contribution Vendor Assessment Vendor Details (Pan India): Collect and maintain updated vendor details across India, including their assessment and valid quotations Ensure all vendor details are cross-checked and verified against the assessment documents Ensure all vendor assessments are validated with the required stamps and signatures Documentation and Agreement: Safeguard hard copies of vendor assessments and agreements Ensure that vendor information and agreements are securely filed and easily accessible Vendor Addition Process: Coordinate with relevant teams to identify new vendors and collect the necessary details for adding them Update vendor information in the Excel sheet and complete the assessment process for new vendors Bills Checking and Vendor Quotations Quotation Validation: Review all vendor quotations for accuracy, ensuring they include contract periods and terms and conditions Confirm that quotations match the final agreed-upon terms Bill Details Follow-up: Follow up with vendors to obtain bill details as per the fixed billing cycle Ensure all required information (e.g., amount, HAWB, billing location, origin, and destination) is provided and matches agreed terms Cross-Checking of Air Bills: For air-related bills, cross-check the amounts with the airline charges Verify air bills against master amounts and the TSP (Third-Party Service Provider) statement Excel and CAPS Data Validation: Ensure consistency between the details in Excel sheets, CAPS (Customs Automated Processing System) data, and vendor documents (e.g., HAWB, billing location, origin/destination, charges). Verify if any HAWB is a duplicate and resolve based on packaging placement or return credo situations, as explained in internal training Surface Bills Verification: Cross-check surface bills with quotations to verify amounts Tax Invoice Validation: Ensure tax invoices are complete with necessary details such as date, invoice number, GST number, and amount. These should match the approved Excel sheet with proper stamps and signatures Follow-Up with Vendors and Finance Team: Follow up with vendors for timely receipt of bill details and necessary documentation Ensure the prompt submission of bills to the finance team within 3-4 days of receipt Track and maintain a record of final bills’ receipt, submission to finance, and credit period details in the provided Excel file format Collaborate with the finance team to ensure timely release of payments, with prior notification at least 10 days before the credit period expires Payment Tracking: Maintain a record of payment details, ensuring that all invoices are paid within the stipulated time frame Ensure all payments are processed according to the agreed timeline Profile (experience/ Education) Graduate in any stream with minimum 2-4 years' of experience in Vendor Management and Billing Language English, Hindi and Telugu Other regional language will be an added advantage Specific Experience & Knowledge Required Strong knowledge of billing processes, contract management, and vendor relations Strong attention to detail with the ability to analyze complex invoices and contracts Excellent communication, negotiation, and problem-solving skills Ability to manage multiple tasks, prioritize workloads, and meet deadlines Operational & Geographical Knowledge Interpersonal skills ("Essential") Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software Proficiency in Spreadsheets Effective communication skills (both written and oral) Analytical skills Show more Show less

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. JOB TITLE: OPERATION EXECUTIVE - HYDERABAD Overall, Mission: Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies. Main Contribution: Arranging Day to Day Operational Activities Coordinating with the executive and operations assistants with regards to the supply chain. Import & Export coordination & Documentations. Follow up with the Customers, CHA & Agents domestically and internationally. Maintenance of Packaging Area. Arranging Pick up and deliveries in respective location. Updating of Pick-up details & PODS in CAPs, & to Customers. Arranging vehicle as and when required. Arranging deliveries and pickups for domestic shipments. Co-ordinating with overseas offices and agents for arranging shipments. In case if there is any shortage of staff and any important shipments arrive, they have to personally attain the pickup and delivery emergency. Assist station Manager during Internal/External audits. Maintain and Provide MIS Reports as instructed by Station Manager. Profile (Experience/ Education): Graduate/HSC in any stream with more than 2 years working experience in Pharmaceutical corporate sector. Language: English, Hindi & Tamil, Telugu, Kannada. Any other regional language will be added advantage. Specific Experience & Knowledge Required: Excel (advanced skills). Operational & Geographical Knowledge. Customs& Airlines regulations Knowledge. Cold chain management. Ability to communicate by e-mail. Good knowledge of computerised working environment Interpersonal skills ("Essential"): Ability to lead a team. Strong interpersonal, Good communication Analytical skills Show more Show less

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide. Job title: Senior Operations Executive - Bangalore Overall Mission Meets expectations and needs of customers and clients. Responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies. Main Contribution Arrange day-to-day operational activities Coordinate with executive and operations assistants in regards to the supply chain Import & Export coordination & documentations Follow up with the Customers, CHA & Agents domestically and internationally Maintenance packaging area Arrange pick up and deliveries in respective location Updating of pick-up details & PODS in CAPAs and to Customers Arranging vehicle when required Arranging deliveries and pickups for domestic shipments Co-ordinating with overseas offices and agents for arranging shipments In case if there is any shortage of staff and any important shipments arrivals, personally arrange pickup and delivery Assist Station Manager during Internal/External audits Maintain and Provide MIS Reports as instructed by Station Manager Experience & Education Graduate in any stream with more than 4 years working experience in Pharma Logistic corporate sector. Language: English, Hindi or any other regional language will be added advantage Specific Experience & Knowledge Required Excel (advanced) Operational & Geographical knowledge Customs & Airlines regulations knowledge Cold chain management Process knowledge of temperature-controlled shipping Good knowledge of documentation required in temperature-controlled shipping Interpersonal skills ("Essential") MIS Report Ability to communicate by e-mail. Ability to lead a team. Analytical skills Good communication Strong interpersonal, Show more Show less