Billing Assistant

Job Title: Billing & Dispatch Executive Roles and Responsibilities:

As a Billing & Dispatch Executive, you will be responsible for ensuring smooth coordination between billing, invoicing, and dispatch operations. Your role is critical in maintaining accuracy, efficiency, and timely delivery of goods/services.

Key Responsibilities:

Billing & Invoicing:

• Prepare accurate sales invoices and credit notes in line with company policies.
• Verify customer details, product pricing, discounts, and applicable taxes before finalizing bills.
• Maintain and update billing records in ERP/software.
• Coordinate with the accounts team for payment follow-ups and reconciliation.
• Ensure compliance with GST and other statutory requirements.

Dispatch & Logistics Coordination:

• Coordinate with warehouse/production teams to schedule and plan timely dispatches.
• Generate delivery challans, e-way bills, transport documents, and shipment labels.
• Track shipments and ensure on-time delivery to customers.
• Liaise with transporters, courier partners, and logistics providers for smooth dispatch.
• Maintain dispatch records and update customers on shipment status.

Documentation & Reporting:

• Maintain proper filing of invoices, challans, transport documents, and dispatch records.
• Prepare daily/weekly/monthly reports on billing and dispatch status.
• Highlight discrepancies, delays, or issues to management for timely resolution.

Customer Support & Coordination:

• Address customer queries related to invoices, dispatch, and delivery timelines.
• Coordinate with sales and customer support teams for order fulfillment.
• Handle returns, replacements, and related documentation.

General Responsibilities:

• Ensure accuracy, timeliness, and compliance in all billing and dispatch activities.
• Assist in audits by providing necessary records and reports.
• Continuously improve processes to enhance efficiency and reduce errors.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

• Billing & Dispatch: 2 years (Required)

Language:

• Gujarati, Hindi (Required)

Location:

• Changodar, Ahmedabad, Gujarat (Required)

Work Location: In person