Billing and Risk Mitigation Associate

Who We Are.

What you’ll do & how you’ll make your mark.

• Assisting Resellers & Customers over calls & emails for billing queries like:
  

• Billing related tasks from Sales Team.
• Reconciliation of daily transactions.
• Review risky transaction and identify Frauds
• Risky related task such as reversals, deletions etc
• Daily operations involving billing and risk assessment.
• Verify documents received as proof of payments and account ownership.
  

Who you are & what you’ll need to succeed.

• 0-2 years’ experience in Risk Assessment, Payment Gateway Support, Customer Service or
  

• Graduate from any stream. Preferably Commerce, Engineering, or BSC (IT or Computers).
• Impeccable communication skills.
• Good working knowledge of computers and the Internet; strong ability to develop new
  

• Proficient in MS. Excel and MS. Word.
• Logical and analytical thought process.
• Avid internet user.
• Good investigative skills and strong attention to detail.
  

Why you’ll love us.

• We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment.
• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
• We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time.
• All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold