Billing & Accounts Executive

Position Summary

We are seeking a detail-oriented and proactive Billing & Accounts Executive to manage monthly billing cycles, customer account reconciliation, and accurate financial entries. The role involves handling customer invoicing, vendor reconciliations, and supporting account-specific billing operations while ensuring accuracy, timeliness, and compliance with company processes.

Key Responsibilities

• Monthly Billing Process
• Ensure billing is completed accurately and on time for all customers.
• Reconcile billing data and resolve discrepancies proactively.
• Chat Card Generation & Management
• Generate, manage, and reconcile chat cards with accuracy in billing.
• Card Billing – Inmarsat/KVH
• Perform reconciliation between purchases and sales in IBIS.
• Verify accuracy of voice charges and resolve mismatches.
• Account-Specific Billing
• Ensure timely processing of invoices and payments.
• Crew Accounts & Internet Vouchers
• Maintain crew account logs, manage internet voucher recharges, and resolve recharge issues.
• Prepare invoices and update entries in Zoho Books for GSPS accounts.
• Customer Support & Query Resolution
• Respond to billing and account-related queries via email and call.
• Track resolution TAT and ensure high levels of customer satisfaction.
• Zoho Books Entry
• Post manual sales entries (120–150 per month) and purchase entries (20–40 per month) with 100% accuracy.
• Special Tasks / Ad-hoc Support
• Handle KVH voucher recharges and other manual billing tasks.
• Documentation & Record Keeping
• Maintain logs, billing proofs, recharge records, and voice charge documentation for audit purposes.

Key Skills & Competencies

• Strong knowledge of billing processes, reconciliation, and account management
• Proficiency in Zoho Books, IBIS, and related billing platforms
• Accuracy and attention to detail in financial entries
• Strong analytical and problem-solving skills
• Excellent communication skills (email & phone support)
• Ability to multitask and manage time effectively
• Familiarity with maritime/telecom billing (preferred)

Job Type: Full-time

Pay: From ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Are you familiar with maritime or telecom billing processes?
• Do you have experience with reconciling purchases and sales in IBIS or similar platforms?
• What is your current salary & expectation?
• How soon you can join us?

Education:

• Bachelor's (Required)

Experience:

• do you have experience with managing monthly billing cycles?: 1 year (Required)

Language:

• English (Required)

Location:

• Andheri East, Mumbai, Maharashtra (Required)

Work Location: In person

Application Deadline: 29/08/2025
Expected Start Date: 01/09/2025