Banquet Sales Manager

Key Skills for Banquet Sales Manager

• Banquet Sales & Revenue Generation
  
• Event Planning & Coordination
  
• Client Relationship Management
  
• Banquet Operations Knowledge
  
• Corporate & Social Event Sales
  
• Lead Generation & Conversion
  
• Negotiation & Closing Skills
  
• Menu Planning & Upselling
  
• Venue Management & Scheduling
  
• Customer Service Excellence
  
• Contract Drafting & Finalization
  
• Vendor & Stakeholder Coordination
  
• CRM & Event Management Software
  
• Budgeting & Cost Control
  
• Market Research & Competitor Analysis
  
• Team Collaboration & Leadership
  
• Forecasting & Reporting
  
• Attention to Detail
  
• Communication & Presentation Skills
  

Key Responsibilities

Sales & Revenue Management

• Develop and implement banquet sales strategies to achieve monthly and annual revenue targets.
  
• Identify new business opportunities through networking, cold calling, visits, and partnerships.
  
• Manage sales pipeline, follow up on leads, and convert inquiries into confirmed bookings.
  
• Conduct sales presentations, site inspections, and menu briefings for potential clients.
  

Client Relationship Management

• Build and maintain strong relationships with corporate clients, event planners, and wedding agencies.
  
• Understand client needs and customize event packages accordingly.
  
• Ensure timely communication and follow-ups to enhance client satisfaction and retention.
  

Event Planning & Coordination

• Collaborate with banquet operations, kitchen, and service teams for seamless event execution.
  
• Prepare event proposals, Banquet Event Orders (BEOs), contracts, and agreements.
  
• Coordinate dcor, menu selections, seating arrangements, AV requirements, and event timelines.
  
• Be present at major events to ensure client satisfaction and handle last-minute requests.
  

Administration & Reporting

• Maintain accurate records of inquiries, bookings, and sales reports.
  
• Track revenue performance and prepare weekly sales updates for management.
  
• Ensure all contracts, deposits, and billing procedures are completed accurately and timely.
  

Market Research

• Monitor competitor activities, pricing, and banquet trends.
  
• Suggest new packages, themes, and promotional strategies based on market insights.
  

Key Skills & Competencies

• Strong sales and negotiation skills
  
• Excellent communication and presentation abilities
  
• Knowledge of banquet operations and event planning
  
• CRM and event management software proficiency
  
• Attention to detail and strong organizational skills
  
• Ability to handle multiple events and tight deadlines
  
• Customer service orientation and relationship-building skills
  

Qualification & Experience

• Bachelors degree in Hospitality, Business Administration, or related field
  
• Minimum 5 years of experience in banquet sales, hotel sales, or event management
  
• Experience in hospitality (hotel, banquet hall, catering) preferred