-Build relationship, resolve complaints, ensure satisfaction. -Collect feedback, analyze, drive improvements. -Provide service updates, send reminders, follow up. -Track satisfaction, ensure process adherence. -Ensure timely service to all customers.

-Develop and implement quality plans, procedures, and standards. -Conduct audits and inspections to ensure compliance with quality standards. -Analyse data and implement corrective actions to improve quality. -Participate in continuous improvement.

1. Team Management 2. Channel Management 3.Warehouse & Logistic Management 4. Daily Work (Operations) 5. Non Key Account (NKA) Management 6. Strategic Management NOTE: 6 years or above (only from Mobile or Consumer Durable Industry)

1. Financial Management 2. Budgeting & Cost Control 3. Taxation & Compliance 4. Banking & Vendor Relations 5. Internal Controls & Audits 6. Sales & Inventory Accounting 7. Payroll & HR Accounting 8. Reporting & Decision Support

-Record, reconcile, and manage payments. -Prepare invoices and track payments. -Handle payables, receivables, and ledgers. -Reconcile accounts, manage GST & TDS. -Prepare financial reports and assist audits. -Proficient Tally ERP 9/ Prime.

-To manage multiple stakeholders as architects, builders, engineers, contractors, handling pre-tender informations -Experience with project management, sales & marketing, contract terms and negotiations -Experience in Government/Non trade & B2B Sales

• Develop and implement effective sales strategies • Lead and motivate the sales team to achieve sales goals • Foster strong relationships with customers • Provide regular reports to senior management • Plan and execute effective sales promotions Required Candidate profile Candidates with minimum 15 years + experience in Four Wheeler Automobile Dealership. Excellent communication & inter personal skills. Open to relocate to guwahati incase of outstation candidates.

Achieve sales targets for two-wheeler Lead and motivate the sales team to ensure consistent performance Oversee inventory management and vehicle availability Track sales performance and prepare regular reports Train and onboard new sales staff

Provide enough administrative support to the CEO/MD Manage calendars, appointments, travel arrangements etc Handle confidential documents and information with discretion Coordinate meetings, prepare minutes, and follow up on action items