Banquet Captain

The Banquet Captain position in the Food & Beverage Banquets department reports directly to the Banquet Manager. As the Banquet Captain, your primary responsibility will be supervising and coordinating banquet events to ensure seamless execution, exceptional guest service, and effective team coordination throughout all stages of the event. Your key responsibilities will include overseeing the setup, service, and breakdown of banquet events, assigning tasks to banquet staff, ensuring adherence to event timelines and client requirements, serving as the main point of contact for guests and internal teams during events, monitoring food and beverage service quality, promptly addressing guest inquiries or concerns, maintaining cleanliness and safety standards, liaising with kitchen, AV, and housekeeping teams as necessary, and assisting with post-event cleanup and feedback reporting. To excel in this role, you should ideally hold a diploma in Hospitality Management or a related field and have a minimum of 3 years of experience in banquet service, including supervisory positions. Strong leadership and team coordination skills, excellent communication and guest service abilities, and a solid understanding of banquet setup, service standards, and event flow are essential qualifications. This is a full-time position with food provided as a benefit. Proficiency in English is preferred, and the work location is in person. The expected start date for this role is 15/07/2025.,