Backend Coordinator

We are looking for a detail-oriented, organized, and proactive Backend Coordinator

Key Responsibilities:

Backend Operations & Documentation

• Prepare and maintain

  quotations, Proforma Invoices (PI), Purchase Orders (PO), Sales Orders (SO)

  , and other documents.
• Maintain and update the

  customer database

  , enquiry records, communication logs, and document files.
• Manage

  AMC and warranty records

  , ensuring timely updates in the system.
• Assist in preparing

  tender documents, agreements, proposals

  , and ensure proper documentation control.

Coordination & Communication

• Coordinate with

  production, dispatch, accounts, and service teams

  for smooth workflow and timely execution.
• Track

  order status, delivery schedules, dispatch requirements

  , and service requests.
• Attend customer calls and emails, providing accurate information and support.
  
• Follow up for

  documentation, approvals, payments-related information

  , and internal requirements.

MIS Reporting & Data Management

• Maintain MIS reports such as

  enquiry tracking, order pipeline, daily updates

  , and department dashboards.
• Generate

  reports, presentations, and summaries

  as required by management.
• Ensure accurate data entry and system updates in ERP/CRM (if applicable).
  

Administrative & Internal Support

• Support management with

  presentations, reports, follow-ups

  , and meeting coordination.
• Assist in daily administrative functions related to backend operations.
  

Required Skills & Competencies

• Strong

  communication skills

  in English & Hindi (verbal and written).
• Proficient in

  MS Office

  (Excel, PowerPoint, Outlook);

  ERP/CRM experience

  is an advantage.
• Excellent

  documentation, data management, and record-keeping

  skills.
• Strong

  coordination, follow-up abilities

  , and time management.
• Ability to

  multitask, work independently

  , and meet timelines.
• Problem-solving mindset with attention to detail.
  
• Experience in

  industrial or technical backend support

  is preferred.