Back Office Operations Executive

Job Title: Back Office Operations Executive (Female)

Salary: Up to ₹25,000/month

Experience: Minimum 2 years in back office operations or related field

Job Description:

We are seeking a highly organized and detail-oriented Back Office Operations Executive (Female) to join our dynamic team. The ideal candidate should have a proven track record of handling administrative tasks, supporting daily operations, and ensuring the smooth functioning of business processes.

Key Responsibilities:

• Data Entry & Management: Accurate data entry, database management, and ensuring information is up-to-date.
• Documentation & Filing: Organize and maintain physical and electronic files for easy retrieval. Prepare and process company documents as required.
• Communication: Handling internal and external correspondence through emails and phone calls, ensuring timely responses.
• Reporting: Preparing regular operational reports, tracking performance metrics, and assisting with financial and inventory reports.
• Customer Support: Coordinate with customer-facing teams, providing necessary back-end support for client queries, order processing, or complaint management.
• Process Improvement: Identify and suggest process improvements to streamline operations and increase efficiency.
• Team Coordination: Collaborate with other departments to ensure smooth business operations, resolving any internal issues promptly.
• Inventory Management: Oversee inventory records, assist in stock control, and prepare purchase orders when necessary.
• Assist in Recruitment/HR Tasks: Support HR in maintaining employee records, assisting with onboarding, and other related tasks as needed.

Qualifications & Skills:

• Minimum Experience: 2 years in a back office or administrative role.
• Education: Graduation in any field (preferably Commerce or Administration).
• Technical Skills: Proficient in MS Office Suite (Excel, Word, PowerPoint), and experience with CRM or ERP software is a plus.
• Communication Skills: Good written and verbal communication skills, with the ability to interact with team members and external stakeholders professionally.
• Attention to Detail: Strong focus on accuracy and attention to detail.
• Time Management: Ability to prioritize tasks effectively and work under pressure to meet deadlines.
• Team Player: Ability to work in a team and maintain a collaborative and positive work environment.

Preferred Traits:

• Self-motivated and proactive.
• Problem-solving mindset with the ability to think critically and improve processes.
• Ability to maintain confidentiality and handle sensitive information.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

• How many years of experience you have in Back office operation ?
• Have you done Executive assistant director job ?
• Will you be able to go Chandni Chowk ?

Work Location: In person