Back Office Agent : Transaction Processing : Gandhinagar : Apply

Outpace Consulting Services

1 - 5 years

3 - 6 Lacs

gandhinagar

Posted:8 hours ago| Platform:

Apply

Skills Required

wipro transaction processing accenture payment posting back office cognizant team collaboration time management problem solving cash posting sla customer focus infosys backend process back office operations process compliance exl billing adjustments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi,

We are hiring for the ITES Company for the

Key Skills:

a) Min 1 year experience in customer account transactions : billing adjustments, payment posting, account updates.

b) Validate and resolve meter reading exceptions (high/low consumption, missing or estimated reads).

c) Support service order completion: move-ins, move-outs, reconnections, disconnections.

d) Any Graduates.

Roles and Responsibilities :

Process customer account transactions: billing adjustments, payment posting, account updates.
Validate and resolve meter reading exceptions (high/low consumption, missing or estimated reads).
Review customer documents and requests for accuracy and compliance.
Support service order completion: move-ins, move-outs, reconnections, disconnections.
Familiarity with billing systems or meter data processes.
Understanding of consumption patterns, tariff plans, or service order types.
Update systems and workflow tools with accurate data.
Meet productivity, quality, and SLA targets.
Adhere to regulatory, security, and compliance guidelines.

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