B2C Sales Specialist

Company Description

Riya - The Travel Expert, part of the Riya Group Enterprise, is a reputed travel organization with a presence spanning over 70 locations across India, the USA, Canada, and the UAE, boasting nearly 40 years of expertise. The company provides a wide spectrum of travel solutions, including Air Consolidation, Corporate Travel Management, Packaged Holidays, Religious and Cruise Tours, and Travel Technology, among others. Their services extend to competitive pricing on air tickets, hotel bookings, visas, travel insurance, and more, facilitated by strong global partnerships. With a commitment to delivering exceptional solutions tailored to the diverse and evolving needs of travelers, Riya prides itself on its customer-centric approach and robust automation. The company values efficiency and meeting deadlines to provide seamless experiences to clients across its expanding market.

Role Description

This is a full-time, on-site role for a B2C Sales Specialist based in New Delhi. The B2C Sales Specialist will be responsible for driving sales and delivering personalized travel solutions to clients. Key responsibilities include engaging with customers to understand their needs, providing exceptional customer service, managing the sales process, and meeting or exceeding sales targets. The role also involves coordinating with internal teams, participating in training programs, and staying updated on travel industry trends and offerings. Ready to do hard and soft calling in the old data to generate the leads as well as ready to achive there sales target

Qualifications

• Strong skills in Communication and Customer Service to address client needs and foster long-term relationships
• Expertise in Sales and Sales Management with a proven ability to achieve or exceed targets
• Experience in providing client Training and support, ensuring the effective use of services
• Ability to work in a fast-paced environment with a focus on meeting deadlines and delivering tailored travel solutions
• Knowledge of the travel industry and its services, including travel technology and ancillary offerings, is a strong advantage
• Proficiency with CRM software and sales tools is beneficial
• Educational qualification: Bachelor’s degree in Business, Hospitality, Tourism, or a related field