Company Description Riya - The Travel Expert, part of the Riya Group Enterprise, has a strong presence in over 70 locations across India, the USA, Canada, and UAE, holding approximately 20% market share in India's travel industry. With nearly 40 years of legacy, Riya - The Travel Expert provides comprehensive travel solutions such as air tickets, hotel bookings, visa services, travel insurance, and more, catering to both direct customers and travel agents. Their services include corporate travel management, retail travel services, packaged holidays, and specialized tours. The company's commitment to delivering perfect travel solutions with quick turnaround times sets it apart in the industry. Role Description This is a full-time on-site role for a Holiday Sales Expert located in New Delhi , Lucknow, Chandigarh and Jalandhar. The Holiday Sales Expert will be responsible for managing customer inquiries, selling travel packages, providing exceptional customer service, and ensuring a positive customer experience. The role includes engaging with customers to understand their travel needs, creating tailored holiday packages, coordinating with travel service providers, and following up with clients to ensure satisfaction. Qualifications Customer Service and Customer Experience skills Retail Sales and Sales skills Strong Communication skills Ability to work independently and as part of a team Experience in the travel industry is a plus Bachelor's degree in Travel and Tourism, Hospitality, Business, or a related field
As a Visa Consultant at Riya Tours and Travels located in Fort, Mumbai, your main responsibility will be to assist clients with visa applications by ensuring that all necessary documents are complete and accurate. You should have prior experience in handling Visa Processes, particularly for countries like USA, UK, Canada, NZ, and European Countries. Monitoring the status of visa applications and providing clients with regular updates will be crucial in this role. You will be expected to address client inquiries promptly and offer effective solutions to any visa-related issues they may encounter. Maintaining detailed and confidential records of all visa applications and client interactions is essential to ensure smooth operations. Staying up-to-date with changes in visa regulations and promptly updating clients and colleagues about any modifications will be a key aspect of your role. To excel in this position, you must have proven experience as a Visa Consultant or in a similar role within the travel industry. A strong understanding of visa application processes for multiple countries is highly desirable. Excellent communication skills, both written and verbal, will be necessary to interact effectively with clients and colleagues. If you are interested in this opportunity, please share your CV with us at sneha.hule@riya.travel.,
As a Trainee - Ticketing at Riya Tours & Travel located in Andheri/Vikhroli, your primary responsibility will be to serve as a Reservation and Ticketing Agent. This involves handling flight bookings, reservations, issuing tickets, and managing them efficiently for passengers. You will also be expected to address customer queries related to ticketing and travel schedules in a professional manner. To excel in this role, you are required to possess good communication skills. The ideal candidate should be a graduate with a strong understanding of ticketing processes. Additionally, candidates with a background in Travel & Tourism or possessing an IATA certification will be given preference. It is essential that you are open to working in rotational shifts and have the flexibility for rotational week offs. Please note that there are no night shifts for female candidates. If you are an IATA Fresher with a passion for the airline industry, we encourage you to apply for this exciting opportunity. Kindly share your resume with us at sneha.hule@riya.travel or contact us at 8657009794 to express your interest in joining our team.,