AVP / Group Manager / Senior Manager – IT (Applications & Digital Transformation)

Company Description

Casagrand Premier Builder Limited is a leading real estate developer committed to building aspirations and delivering value. Over the last twenty years, the company has developed over 53 million+ sqft of prime residential real estate across Chennai, Bengaluru, Coimbatore, and Hyderabad. With over 55,000 happy families across 160+ landmark properties as a testament to our commitment, Casagrand continues to expand with projects worth over ₹8000 crores in the pipeline.

Role Description:

senior IT leader

leadership role

Key Responsibilities

• Salesforce & Dialer Ecosystem

• Lead the Salesforce platform strategy, enhancements, and adoption across Sales, Marketing, CRM, and Operations.
• Manage CTI/Dialer solutions integrated with Salesforce for effective lead handling, recordings, and analytics.

• Applications & Automation

• Oversee enterprise applications across business functions (CRM, Finance, Operations, Customer Delight).
• Identify and execute workflow automation opportunities using RPA tools.
• Explore and implement AI solutions for chatbots, call analysis, and predictive analytics.

• SAP & Integrations

• Drive integration between SAP and Salesforce / other systems to ensure data consistency and reporting accuracy.
• Collaborate with internal and external teams to manage APIs and application interfaces.

• Leadership & Governance

• Lead a team of functional and technical specialists.
• Manage external vendors, ensure SLA adherence, and standardize processes.
• Align IT initiatives with business strategy and report KPIs to leadership.

Required Skills & Experience

• 10–15 years of overall experience with

  at least 5 years in real estate / proptech / construction

  domain.
• Hands-on expertise in

  Salesforce CRM

  , Dialer solutions, RPA tools, SAP integrations, and enterprise applications.
• Proven leadership in digital transformation or automation programs.
• Strong stakeholder management, vendor management, and team leadership capabilities.
• Excellent communication skills with a business-first mindset.

Preferred Qualifications

• B.E. / B.Tech / MCA / MBA
• Salesforce Certifications / RPA Certifications are a plus
• Experience with AI tools or process intelligence platforms is desirable.