Automation & Workflow Engineer

Position Title:

Location:

Experience Required:

Compensation:

Joining Timeline:

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About the Role

Automation & Workflow Engineer

Key Responsibilities

• Design and implement automation workflows using Make.com and other no-code platforms.
• Integrate tools such as

  Google Sheets

  ,

  Gupshup (WhatsApp)

  , and

  internal APIs

  to support business processes.
• Develop structured automation flows for

  procurement

  ,

  finance

  , and

  operations

  that enable real-time alerts, data synchronization, and automated reminders.
• Connect and manage third-party APIs (e.g.,

  Shopify

  ,

  Razorpay

  ,

  Google Calendar

  ,

  Airtable

  , etc.).
• Utilize routers, filters, iterators, aggregators, and robust error handling in automation workflows.
• Set up custom webhooks and manage authentication methods (API Keys, OAuth2, etc.).
• Automate communication through WhatsApp, Slack, and Email based on business events and triggers.
• Collaborate with cross-functional teams (operations, finance, warehouse) to identify and automate manual processes.
• Leverage

  OpenAI/ChatGPT APIs

  to automate message generation, summarization, and intelligent responses.
• Document workflows, prepare diagrams, and troubleshoot and resolve automation-related issues.

Required Qualifications

• Minimum of

  2 years of hands-on experience

  with Make.com, Zapier, or n8n.
• Strong understanding of APIs, HTTP requests, and authentication protocols (API Keys, OAuth2).
• Proficiency in

  Google Sheets

  , including complex formulas and logical functions.
• Experience with WhatsApp integration via

  Gupshup

  ,

  Twilio

  , or

  WATI

  .
• Familiarity with

  OpenAI/ChatGPT APIs

  for automation use cases.
• Basic scripting knowledge in

  JavaScript

  or

  Python

  for custom functions.
• Proficient in using tools such as

  Postman

  for API testing and integration debugging.
• Excellent skills in

  process mapping

  , workflow documentation, and issue resolution.

Additional Information

• Work Mode:

  On-site (NSP, Delhi)

• Eligibility:

  Only candidates residing in

  Delhi-NCR

  will be shortlisted

• Opportunity:

  A high-impact role for individuals passionate about automation, looking to work in a fast-growing and tech-driven environment.