Author Support Associate

Notion Press Media

0 - 3 years

2 - 5 Lacs

chennai

Posted:6 days ago| Platform:

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Skills Required

communication skills written written communication writing customer service leadership leadership skills presentation skills commercial awareness problem solving sales communication skills customer support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Notion Press is looking for Author Support Associate to join our team
Roles and Responsibility

Provide exceptional support to authors, ensuring their needs are met and concerns addressed.
Develop and maintain strong relationships with authors, understanding their goals and objectives.
Collaborate with internal teams to ensure seamless execution of author-related tasks.
Stay up-to-date with industry trends and developments to provide informed support.
Assist in developing and implementing strategies to enhance author engagement and satisfaction.
Analyze data and metrics to identify areas for improvement and optimize author support processes.

Job Requirements

Proven experience in author support or a related field, with a minimum of years of experience.
Strong communication and interpersonal skills are essential, along with the ability to work effectively with authors and internal teams.
Ability to prioritize multiple tasks and deadlines in a fast-paced environment.
Strong problem-solving and analytical skills, with attention to detail and accuracy.
Experience with data analysis and metrics, and the ability to interpret data insights.
Ability to work collaboratively as part of a team, demonstrating flexibility and adaptability.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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