Asst. Reservation Manager

2 - 7 years

2 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Assistant Reservation Manager to join our team at Bamboo Saa Resort & Spa in Udaipur. The ideal candidate will have a strong background in hospitality and excellent customer service skills.

Roles and Responsibility
  • Manage and coordinate reservations, ensuring seamless execution and high customer satisfaction.
  • Develop and implement effective reservation strategies to drive business growth.
  • Collaborate with the front office team to ensure efficient check-in and check-out processes.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Analyze and report on reservation performance metrics to optimize operations.
  • Coordinate with other departments to ensure seamless service delivery.
Job Requirements
  • Minimum 2 years of experience in hospitality, preferably in a similar role.
  • Strong knowledge of reservation systems and software applications.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Ability to analyze data and make informed decisions to drive business growth.
  • Strong problem-solving skills, with the ability to handle complex situations.
  • Bachelor's degree in Hospitality or a related field is preferred.

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