Associate Project Analyst

Digitalization. Simply delivered.

Grow together.

Key Responsibilities:

• Project Management:
• Project management
• Data analysis and reporting
• Customer Support Management:
• Develop and maintain relationships with stakeholders.
• Serve as the primary point of contact for customer inquiries and issues.
• Understanding Context and Requirements:
• Gain a thorough understanding of customer needs and business context.
• Clarify customer requirements and communicate them effectively within the organization.
• Proposal Management:
• Manage the creation and delivery of proposals end-to-end.
• Ensure proposals meet customer requirements and internal standards.
• SalesForce Management:
• Set up and manage orders in the SalesForce system.
• Ensure accurate and timely charging and order processing.
• Credit/debit notes creation
• Amendments management
• Administrative and Reporting Tasks:
• Prepare reports and presentations using MS Excel and PowerPoint.
• Maintain accurate records and documentation.
• Department Processes Ownership
• Act as a single point of contact for internal processes
  

Ready to embark on the journey? Here’s what we are looking for:

• Educational Background:
• Bachelor’s degree in Business Administration, Marketing, IT or a related field.
• Fluent spoken and written English
• Experience:
• Previous experience in account management or customer service roles is preferred.
• Familiarity with SalesForce or other CRM systems is a plus.
• Technical Skills:
• Proficiency in MS Office tools, especially Excel and PowerPoint.
• Ability to analyze data and create meaningful reports.
• Interpersonal Skills:
• Strong communication and negotiation skills.
• Ability to work effectively in a team and independently.
• Organizational Skills:
• Excellent time management and organizational abilities.
• Detail-oriented with a focus on accuracy.
  

Additional Requirements:

• Willingness to learn and adapt to new challenges.
• Ability to handle multiple tasks and prioritize effectively.
  

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.