Associate Program Manager

Juspay is India’s foremost end-to-end payments stack. We are a SaaS-unifying aggregation layer interconnecting banks, networks, acquirers, gateways and processors for merchant payments. We create value by enabling seamless checkouts, increasing conversion rates, enhancing the purchase experience and bringing cutting edge innovation in partnership with banks & networks. We've been building together since 2012 and are trusted by customers including Amazon, Jio, Ola, Swiggy, Flipkart, Vodafone and more. We're excited to be growing a team as diverse and creative as the millions of people we reach, and a company where everyone can thrive.

About the role :

Our team is looking for an Associate Program Manager who brings technical program management skills, great teamwork, positive attitude, high-energy, self-driven, and end to end program management skills, to our customer-focused team. This role provides a rare mix of strategic leadership and breadth and day-to-day ‘hands on’ engineering execution responsibilities. You will own end-to-end products and will be responsible for their vision setting, feature requirements, user experience, user training, documentation, product adoption and overall customer satisfaction.

Your Experience Should Showcase :

• Proven experience in managing programs / categories / business verticals

• Strong process orientation; ability to find efficient solutions to problems and automate tasks

• Strong stakeholder management experience; ability to work with cross-functional teams

• Ability to deep-dive into a problem; very strong analytical skills required

• Excellent technical writing, formal presentation and interpersonal skills

• Thrive in fast paced, agile environments, and able to learn new areas quickly

• Experience in defining program requirements and using data and metrics to determine improvements

Basic Qualifications :

• Bachelor's degree: Engineering / Commerce preferred

• Master’s degree from Tier 1 B-school

• Post-MBA experience (preferred)

• Experience in program or project management

• Experience working cross functionally with tech & non-tech teams and delivering cross functional projects