We are currently looking for a Senior Technical Delivery Lead for a BFSI client with a strong focus on KYC, AML, and Compliance platform delivery. Given your extensive experience in product leadership, payments, KYC/AML, and digital transformation, we believe this role aligns closely with your background and would like to share the detailed job description for your consideration:Position: Senior Technical Delivery Lead – BFSI / KYC & Compliance PlatformsExperience: 14–20+ years (with strong BFSI domain exposure)Role Overview:As a Senior Technical Delivery Lead, you will be responsible for end-to-end delivery of KYC, AML, and Compliance technology platforms across global banking operations. You will lead cross-functional teams, manage stakeholders, and oversee platform implementation, tuning, and operational excellence while ensuring regulatory compliance.You will act as the bridge between business, compliance, and technology teams, driving digital transformation, automation, and process optimization initiatives.Key Responsibilities:
- Lead global delivery of AML/KYC/Compliance platforms, including Transaction Monitoring (TM), Sanctions Screening, Periodic Reviews, and Risk Reporting modules.
- Oversee implementation, configuration, and tuning of compliance platforms (e.g., Oracle FCCM / Mantas, Actimize, NetReveal, or equivalent).
- Manage end-to-end alert lifecycle, ensuring alignment with regulatory requirements (BSA/AML, FATF, EU AMLD, RBI, FIU guidelines).
- Drive digital transformation and automation initiatives, including RPA, AI/ML solutions, and reporting optimization.
- Lead cross-functional and cross-location teams (L1/L2 operations, SMEs, tech teams) to deliver on scope, timelines, and quality targets.
- Collaborate with compliance, audit, and risk teams to ensure audit-ready solutions and regulatory adherence.
- Plan and execute project governance: sprint planning, dashboards, KPIs, stakeholder reporting, issue resolution, and risk mitigation.
- Act as a trusted advisor to senior leadership, providing recommendations on process, technology, and compliance improvements.
- Mentor and guide team members, driving skills development, knowledge transfer, and operational excellence.
Required Skills & Experience:
- BFSI domain expertise: KYC, AML, Transaction Monitoring, Sanctions, Periodic Reviews, Regulatory Compliance.
- Delivery & Leadership: Managing large cross-functional teams (50–100+), vendor management, stakeholder engagement, and end-to-end program delivery.
- Technical & Platform Knowledge: Familiarity with compliance platforms (Oracle FCCM / Actimize / NetReveal) and banking systems; hands-on experience with ETL, SQL, reporting tools, and automation (RPA/AI).
- Process & Governance: Strong understanding of 1LOD/2LOD frameworks, compliance processes, and audit readiness.
- Digital Transformation: Experience leading process automation, workflow optimization, or system modernization initiatives.
- Project Management: Agile/SAFe methodology, Jira, Confluence, or equivalent tools; proven experience in delivering complex projects globally.
Why This Role Is Exciting:
- Opportunity to lead strategic BFSI compliance initiatives impacting global banking operations.
- Exposure to cutting-edge digital and automation projects in AML/KYC.
- Engage with senior stakeholders and drive decision-making across business, compliance, and technology.
- Mentorship and leadership of high-performing teams.
About The Team
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
