Associate Product Specialist

Job Title

Location(s)

About Us

Key Responsibilities

• Competitor and Market Analysis: Research and analyze market trends, competitor offerings, and customer needs to inform product strategy and positioning.
• Customer Presentations: Develop and deliver product presentations to clients, showcasing features, benefits, and value propositions.
• New Product Initiation and Tracking: Coordinate new product introductions, establish timelines, and track progress against key milestones.
• New Product Implementation and Management: Oversee product implementation processes, ensuring smooth integration into existing workflows and systems.
• Test Code Setup and TITAN Management: Configure and maintain test codes within internal test code management system.
• Client Communications: Draft clear, concise notifications and communications to clients regarding product updates, changes, or new offerings.
• Document Management: Maintain and update critical documentation including Test Requisition Forms (TRF), Informed Consent Forms (ICF), marketing materials, and other product-related documents.
• Training and Education: Create and deliver training materials for internal teams and customers on product features, benefits, and applications.
• Any other tasks as needed.
  

Qualifications

Education

• Bachelor’s or master’s degree in molecular biology, Genomics, or related life-science field required.
• Candidates with a background in Genetic Counseling preferred.
  

Experience

• 3+ years of experience in genomics, NGS, or related omics technologies.
• Previous experience in product management or technical support within the genomics industry.
• Experience with customer-facing roles and technical presentations preferred.