Associate Operations Manager

The Associate Operations Manager plays a pivotal role in supporting SoftwareOne’s customers by processing purchase orders (POs) received from the sales team. Build sales orders, coordinate deliveries, validate and ensure final delivery to customers.

Join a team handling diverse tasks to enhance business growth with emphasis on efficiency, accuracy, and speed. The Procurement Operations team is one of the fastest growing units in SoftwareOne’s SW&C Marketplace Delivery and currently looking for motivated and expert employees to take the next step in its development as operational backbone for SoftwareOne’s strategy and vision towards Software Portfolio Management.

• Validate Customer order and vendor quotes, ensuring accuracy, consistency, and alignment with procurement policies.
• Communicate through emails, reports, and reminders to ensure timely updates and alignment across partners.
• Collaborate with internal teams, external partners, and finance departments to address invoice disputes and optimize procurement outcomes.
• Stay updated on standard methodologies in procurement, supply chain management, and resource planning systems.
• Embrace challenges, multitask, and prioritize tasks in a fast-paced environment while maintaining attention to detail and accuracy.

• Bachelor’s/Master’s Degree in Business Administration or equivalent experience in supply chain (preferred)
• Excellent interpersonal skills written & verbal.
• 2-3 year’s/prior experience Customer service experience
• Should have experience of end to end procurement operations, Price sourcing and Order Processing or Invoicing
• Customer focused approach
• Ability to work independently, as well as collaborate with a team