Associate - Network Operations

Network engineer- NOC

Responsibilities

• NOC experience, must be ready to work in 24*7 environment
• BAU Support Operations
• CCNA training is expected, certification is desirable.
• Technical knowledge on MPLS, Routing and switching protocols, Experience with Zabbix, Service NOW is desirable.
• Conceptual knowledge of ADVA, Proxy, Firewall, load balancers, DNS, DHCP.
• Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes.
• Coordinates with onshore teams; interface with customers, vendors and partners for issue resolution.
• Assists the Team Leads/Delivery Manager in maintaining SLA adherence.
• Defines, implements and enforces standards and understands exception handling.
• Proposes solution alternatives, provide impact analysis for any technical changes.

• Contribute to improving the quality of service by proposing improvements
• Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope
• Help build team spirit and integrate into BNP Paribas culture

• Minimum 16 years of education required
• 4 to 7 years of work experience required, minimum 4 years of relevant work experience required
• Basic skills in implementation and administration of MPLS, Local Area Networks, Wide Area Networks and network security (VLANs, VPNs) and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, Voice Gateways, Unified Communication Devices; strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected.
• Experience with one or more of Infoblox Net-MRI, Service NOW, CA Spectrum, Zabbix.
• Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet, etc.)
• Trouble shooting skills to identify faults and ensure timely repairs.
• Experience in administration and troubleshooting of IPAM systems DNS/DHCP/NTP (Infoblox)
• Experience in network security, load balancers and Unified Communications Devices (voice/Datacom/wireless)
• Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines / IPsec VPNs and MPLS.

• B.E or Equivalent
• CCNA (Routing & Switching)

Skills Referential