Associate Director - Site Reliability Engineer

What You’ll Be Doing...

• Leading and mentoring a diverse team of IT professionals, fostering a collaborative and high-performance culture across horizontal and matrix organizational structures.
• Driving the successful delivery of complex IT projects within the telecom domain, ensuring alignment with business objectives and stakeholder expectations.
• Overseeing the design, development, and implementation of robust and scalable solutions leveraging technologies such as Cassandra, Oracle, NoSQL databases, AWS Cloud, and Amazon RDS.
• Collaborating closely with cross-functional teams, including product management, engineering, and operations, to define project scope, requirements, and technical specifications.
• Managing project budgets, resources, and timelines effectively, identifying and mitigating risks to ensure on-time and within-budget delivery.
• Contributing to the strategic direction of our telecom offerings, identifying emerging technologies and industry trends to drive innovation.
• Establishing and maintain strong relationships with key stakeholders, both internal and external, to ensure seamless project execution and client satisfaction.
• Implementing and optimizing development methodologies (e.g., Agile, Scrum) to improve team efficiency and project outcomes.
• Driving the adoption and integration of Agentic AI and Generative AI solutions to enhance operational efficiency and create innovative telecom products.
• Overseeing the implementation and optimization of CI/CD pipelines using tools like Ansible, Jenkins, and GitLab to ensure rapid and reliable software delivery.
• Championing Site Reliability Engineering (SRE) principles to ensure the high availability, performance, and scalability of our telecom platforms.
  

What We’re Looking For...

You’ll need to have:

• Bachelor’s degree or six or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Ten or more years of progressive experience in the IT industry, with a significant focus on the Telecom Domain.
• Rich management experience with a proven ability to lead and motivate teams in a horizontal and matrix organizational environment.
• Extensive hands-on experience and architectural understanding of Cassandra, Oracle, and various NoSQL databases.
• Demonstrable expertise in AWS Cloud services, including hands-on experience with Amazon RDS.
• Strong understanding of telecommunications networks, systems, and industry standards.
• Proven experience with Agentic AI and Generative AI concepts and applications.
• Solid expertise in CI/CD tools such as Ansible, Jenkins, and GitLab.
• Deep understanding and practical application of Site Reliability Engineering (SRE) principles and practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively at all levels.
• Proven ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
  

Even better if you have one or more of the following:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's degree.