Marsh McLennan India is seeking candidates for the following position based in the Pune office:
This is a hybrid role that has a requirement of working at least three days a week in the office.
Associate Director Regional HR (Grade F)
What can you expect?
The People Services function is responsible for the deployment of HR programs and initiatives at the enterprise, regional and local country levels. People Services provides advice and supports transactional and service delivery in the following areas:
People Services works closely with the COEs to understand and lead the effective rollout of talent programs, ensuring that the local market perspective is considered while driving for enterprise-wide alignment where appropriate:
- HR Managers coach, support and advise People Managers, aiming to develop and enhance the quality
- of people management throughout the colleague lifecycle. The role of the HR Manager therefore has a direct and positive impact on the quality of the colleague experience across Marsh & McLennan.
- Under the guidance of the Lead HR Manager, the HR Manager is aligned to a specific group of People Managers who are likely to come from businesses and functions across Marsh & McLennan. Our aim is to provide consistent high quality support for People Managers regardless of the business or function.
- HR Managers may support People Managers in one or multiple countries. HR Managers will work with other HR Managers to exercise flexibility in resource to accommodate flexibility in demand.
- HR Managers provide day-to-day advice across all aspects of the colleague lifecycle. HR Managers will also be key to the deployment and adoption of new processes or initiatives which are aimed at People Managers. HR Managers will need to understand and reflect the local market perspective whilst respecting the value of enterprise-wide alignment where appropriate.
- The HR Manager will also provide valuable insights to the Centers of Expertise which will inform the development and prioritization of initiatives, programs and project designed for colleagues and/or People Managers. They will provide guidance on local issues, including works council and legislative and regulatory regulations which relate to employment.
We will count on you to:
- Get immersed in regional and local operations to remain attuned to regional and country nuances across the businesses
- Provide guidance and support to People Managers across the full range of activities in the HR portfolio, including:
- Colleague performance management, skills and competence development and learning. This may include supporting implementation of colleague training or mentoring programs and monitor compliance where required.
- Communications, change management and organizational effectiveness
- Compensation, benefits and total rewards including during the year end process when HR Managers will coach People Managers on discussions about performance and reward discussions and provide advice during the annual benefits enrollment process
- Wellbeing, including managing the local delivery of wellness related programs including annual health screenings
- Leave, absence and related topics including coordinating with workforce administration team for return-to-work accommodations and logistics
- Inclusion and diversity awareness and considerations
- Employee relations matters including investigations, performance improvement processes, disciplinary actions, grievances, appeals etc. Where matters are more complex, the HR Manager will engage with the Employee Relations CoE for advice and support.
- Career development including succession planning and mobility internally.
- Support, and from time to time take responsibility for coordinating, the rollout and delivery of HR programs in-region and contribute to process improvements
- Provide local business or country insights to inform CoEs or People Partners who may be developing strategic solutions to support workforce planning, succession or performance management.
- During organizational restructuring activities, coordinate necessary activity to support People Managers and affected colleagues including planning and execution of consultations with colleagues about changes affecting roles or terms of employment.
- Ensure that regulatory and statutory obligations are discharged locally including works council accountabilities and statutory and/or regulatory reporting requirements. Where the HR Manager is the only HR professional in-country, they will be responsible for ensuring that local statutory and/or regulatory requirements relating to employment are met, highlighting where necessary issues which require input from experts e.g. legal advisors.
- Coordinate with the Global Mobility COE to oversee delivery of all mobility activity and liaise with colleague and mobility vendor to ensure a successful relocation
- Consults with People Partners and CoEs to determine best practices, continuously improving delivery methods, and especially taking into account regional or country-specific nuances to guide the delivery of local implementation
- Support peers and less experienced HR Managers as required to ensure that the team delivers a consistent and high quality service across all locations for which it is responsible.
What you need to have:
- Overall 12+ years experience
- Able to operate without supervision in most situations and able to judge when guidance is required for more complex situations and seek support from appropriate colleagues/experts.
- Experienced in supporting managers with employee relations case management including investigations and administration of hearings
- Demonstrated ability to coach People Managers at most levels in the business effectively through all aspects of the employee life cycle including in more complex situations
- Able to identify opportunities to make improvements to the service provided by People Services, and demonstrates a willingness and aptitude to lead work to define and implement changes that will deliver a better service to People Managers
- Experience of successfully supporting project/initiative implementation across a population of managers recognizing the broader business objectives and perspectives across multiple business
- lines / geographies
- Thorough understanding of local laws, regulation and company policies and HR processes and familiar with MMCs internal and external formal processes (e.g. works councils, regulatory meetings
- and submissions)
- Demonstrated passion for regular self-investment to maintain up-to-date professional knowledge and competence
- Excellent interpersonal skills with ability to connect with colleagues in business and in wider HR including CoEs and People Partners when required
- Whilst all MMC Core Competencies are important for this role, those that will be particularly critical to success include:
- Client service: Responding effectively to internal client needs
- Collaboration: Valuing and working well with diverse others
- Communication and influence: Communicate and engage others skillfully
- Learning orientation: Learn and grow self
- Innovation: Innovate new and better ways of doing things
Why join our team?
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
