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Associate Director - RCM Operations

Associate Director - RCM Operations

Prochant

15 - 24 years

60 - 65 Lacs

chennai thiruvananthapuram

Posted:Just now| Platform:

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Skills Required

rcm operations compliance management denial management client management collections process improvements billing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

We are seeking a seasoned professional with 15+ years of experience in RCM operations. The

Associate Director will be responsible for overseeing large-scale operations, driving strategic

initiatives, enhancing client partnerships, and leading high-performing teams to achieve operational excellence.

Key Responsibilities:

Lead and manage end-to-end RCM operations for US healthcare clients.
Drive strategic initiatives to improve efficiency and reduce operational costs.
Ensure delivery excellence, quality, and compliance with client requirements.
Build and maintain strong client relationships, ensuring SLAs and KPIs are consistently met.
Mentor, coach, and develop managers and senior leaders within the team.
Collaborate with senior leadership to align operational goals with business objectives.

Key Skills & Competencies:

In-depth knowledge of US healthcare RCM processes and regulations.
Proven experience in managing large-scale operations (500+ FTEs preferred).
Strong client engagement, stakeholder management, and communication skills.
Expertise across AR, billing, collections, denial management, and compliance.
Track record of driving process improvement and implementing best practices.
Exceptional leadership, strategic thinking, and decision-making capabilities.

Qualifications

Graduate / Postgraduate in any discipline.
15+ years of RCM operations experience with at least 7+ years in leadership roles

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