Associate Client Account Manager

As a part of the team at Right Brainz Media Solution, you will play a crucial role in managing client relationships and ensuring exceptional customer service. Your responsibilities will include interacting with clients on a daily basis, understanding their business objectives, and coordinating with internal teams to ensure project delivery meets client expectations. You will also be involved in developing and executing client account plans, monitoring account performance, and preparing regular status reports for clients. In addition, you will be responsible for addressing client inquiries, resolving issues effectively, and identifying opportunities for account growth. Market research and staying current with industry trends will be essential, along with participating in client meetings and presentations to communicate project updates. Your role will also involve implementing strategies to enhance client retention and satisfaction, collaborating with the sales team to align marketing strategies with client needs, and maintaining detailed records of client interactions and project progress. To excel in this position, you should hold a Bachelor's degree in Marketing, Business Administration, or a related field, along with 0-2 years of experience in client account management or a similar role. Strong interpersonal and communication skills are crucial, as well as proficiency in Microsoft Office Suite and CRM software. Your ability to manage multiple accounts simultaneously, interpret data, and demonstrate excellent organizational skills will be key to success in this role. Moreover, having a solid understanding of marketing principles and strategies, negotiation skills, and a client-focused attitude will be beneficial. Your willingness to learn and adapt in a fast-paced environment, problem-solving skills, and occasional travel for client meetings and industry events will also be essential. Familiarity with digital marketing trends is a plus, along with the ability to present ideas and updates clearly to clients. In summary, as a Client Relationship Manager at Right Brainz Media Solution, you will be an integral part of the team, working towards achieving exceptional results for our clients through effective communication, strategic planning, and continuous dedication to client satisfaction.,