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Associate Advanced Services Engineer (Oracle Apps/Cloud)

Associate Advanced Services Engineer (Oracle Apps/Cloud)

Oracle

3 - 6 years

9 - 14 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Oracle Apps Time management Artificial Intelligence Project management Machine learning Intellectual property Customer service Oracle Customer engagement Middleware

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Customer Success Services (CSS) is a unit within Oracle s Customer Service Organization that enables long term advanced support relationships with many of Oracles largest customers. Global Expertise Center Engineers (GEC) provide support in the continuous operational improvement of Oracle environments. GEC Engineers do this by leveraging Oracle s support-based intellectual property and customers experiences throughout their involvement with Oracle s technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies. Career Level - IC1 B.E./B.Tech. with 3 to 12 months of relevant experience. Demonstrates good communication, customer management, customer engagement and project management skills. Technical aptitude: Has a basic understanding of application, middleware, hardware and/or Cloud technologies, and curiosity in cloud technology concepts such as Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security and Oracle Cloud infrastructure. Fluency in English. Work involves some problem solving with assistance and guidance in understanding and applying Oracle policies and procedures. Able to demonstrate time management. Goal oriented individual. Able to complete individual goals as well as work in a team environment. Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products a plus but not necessary. Professional demeanor. Availability to work in scheduled out of hours operations when required

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Associate Advanced Services Engineer (Oracle Apps/Cloud)