5 - 8 years

2 - 5 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Summary:

The Associate will support the Supervisor of Accounts Receivable and Credit department by managing key accounts, deduction/dispute resolution, cash application, chargeback/rebate management and customer/account maintenance. This role plays a critical part in ensuring financial accuracy and customer satisfaction through timely resolution of deductions and disputes.

Responsibilities:

  • Chargeback/Rebates
    • Take ownership of all customer accounts involving chargeback and rebate-related items.
    • Review reason codes, assignments, and texts in SAP for all customer deductions; follow up with customers to ensure data accuracy for analysis.
    • Collaborate directly with the Distributor Finance team on clearings, reclasses, and information requests.
    • Process monthly auto-clearings and provide documentation to the Distributor Finance team.
    • Track progress of clearings and period closings to ensure open items on customer accounts are accurate.
    • Focus on period closings and write-offs at year-end in coordination with the Distributor Finance team.
    • Update variance reports and review findings with the Manager.

  • Customer Maintenance/Account Setup
    • Engage customers via phone and email to collect on outstanding debts and understand reasons for payment delays.
    • Identify collection issues and escalate to the Manager as needed.
    • Provide monthly account statements to customers.
    • Serve as the primary backup for cash applications and deduction resolutions.

  • Reporting/Analysis
  • Collaborate with the team to run month-end reports and generate monthly statements.
  • Prepare annual credit limit reviews for all customers.
      • Work with the Manager to propose updates as needed.
  • Conduct financial analysis to interpret data and provide insights that support customer metrics, goals, and targets.

  • Ad Hoc Requests
    • Respond to inquiries from internal and external customers.
    • Support team members with day-to-day responsibilities as needed.
Participate in project work and cross-functional initiatives.

Essential Functions of the Role**:

Excellent knowledge of Excel, SAP, S4 Hana preferrable as additional

Work Experience Requirements:

  • Number of Overall Years Necessary: 5 to 8 years
  • Experience with multi-company and multi-national environment preferred
  • Experience with Accounts Receivables domain

Education Requirements

  • Bachelor’s Degree in Finance or Accounting required.
  • Experience in Accounts Receivable required, with a focus on:
    • Cash application
    • Credit management
    • Collections


Specialized Skills/Technical Knowledge:

  • Proficiency in SAP required.
  • Strong communication skills—clear, professional, and customer-focused.
  • Ability to manage multiple tasks and projects while solving problems independently.
  • Proficient in Microsoft Office Suite: Excel, PowerPoint, Word.
  • Attention to detail and ability to work collaboratively in a team environment.

Local Specifications (English and Local Language):

  • English required

Mode - Hybrid
Location - Gurugram

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