Job
Description
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Underwriting In this role, you will be responsible for entire Underwriting service delivery for a leading insurance provider. You will function as an operating leader and partner with client Underwriting CFO and deliver pre issuance UW services (rating, quoting, binders) and post issuance services (policy issuance, financial and non-financial endorsements, endorsement and cancellations). Your role will function as an overlay of existing domain specialists in insurance underwriting on operational rigor for a first time outsourcer and bring value through process and people management skills. You will be expected to be focused on complementing BPO delivery with transformation in Underwriting, driving committed efficiency , partnering with internal RPA and six sigma teams. Responsibilities Responsible for delivering SLAs and KPIs in running end to end underwriting portfolio for client across three geographies of US, with no onshore retained staff. · Handle direct responsibility of ~200 staffing for this niche and complex area across Underwriting per Issuance rating and post issuance processes. · Ensure stable operating model amidst renewal rush quarterly and annual reinsurance renewal, displaying agility, experiential client handling and people management · Drive transformation and standardization across three operating geographies to converge delivery under center of excellence lens · Be the primary point of contact for client’s underwriting center of excellence in India · Deliver zero surprise operational delivery and manage cycles of renewal surge · Work with transformation teams to drive committed efficiency and digital initiatives in niche domain · Mentor a niche team of insurance Underwriting professionals and drive career pathing Qualifications we seek in you! Minimum Qualifications · Bachelor in any stream · Experience in BPO/KPO · Robust Insurance Underwriting operations experience, with experience of handling 50+ direct team in prior Underwriting roles · Expertise in data handling and smart operations Preferred Qualifications/ Skills · Six sigma certified · Prior experience in transition set-up in Insurance Underwriting · US Visa ready Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Show more Show less
