As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you.
Job Purpose:
The position ensures Governance and Compliance to the DBS Operational Risk Management Policy / Procedure and Guides in co-ordination with various stakeholders
Requirements
Key Accountabilities, KPIs and Job Responsibilities
Acting as the first line of defense, following are the key deliverables/tracks for the role, where the candidate will assist his/her leader in achieving the aforesaid objective:
Fulfil all responsibilities in relation to:
Act as the Operations Risk Manager, Managing Operational risks & events
- Support UORM in managing the Operational Risk Landscape
- Support UORM in ensuring the Ops Risk and Governance framework in complied
- Integrate the Ops Risk, Regulatory Risk, Governance framework across the branches network
- Review and ensure approvals are obtained for deviations from corporate operational risk policies and standards
- Co-ordinate audit and regulatory inspections
- Analyzing and reporting operational risk events, loss trends and root cause to CBG (Consumer Banking Group) / Support Unit management and relevant risk and control committees
Product/ Process Risk reviews
- Facilitate NPA review and approval process for CBG products within the Country and Regional stakeholders
- Identification and running of theme-based reviews of the processes from Controls perspective
Risk and Control Self-Assessment
- Identify/update the scope of RCSA to be completed for CBG India across all products
- Plan and implement the RCSA program across all areas within CBG
- Provide guidance on identifying and assessing inherent/net/residual risks and aligned internal controls
- Validate RCSA against actual risk event losses, KRI trends, audit and regulatory inspections
Business Risk Management
- Identification of Legal and Compliance risks, mitigants and residual risks in co-ordination with the business & operations teams and facilitate the process of risk acceptance
- Co-ordinate with Legal and Compliance teams for necessary Regulatory compliance and communications. Represent CBG at the Country RGG
- Facilitate the business and operations team in establishing the risk framework for CBG and ensuring timely closures
On ORR, Co-ordinate with local and regional stakeholders for impact assessment, site visits, ORR documentation and facilitate the sign-off process for the onboarding Eco partners
Process governance including documentation of process maps, NPA and ORR documentation. Also includes audit co-ordination and reporting the project status to stakeholders
Experience & Skillset (Indicate nature and extent of work experience including number of years required, if applicable.)
- Intensive knowledge of Indian banking and regulatory guidelines
- Minimum 10 years experience in banking, first line of defense (FLOD), continuous audits and process controls
- Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions
- Prior exposure to process writing, controls and governance
- Strong communication skills (written & verbal)
- Analytical skills
- Strong knowledge of Presentation and data set creations
Education / Preferred Qualifications:
- Bachelor s degree from a recognized university
- Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience
- Professional qualifications on projects and change management are desirable but not mandatory
Core Competencies:
Competencies, traits & desired levels of proficiency:
- Problem solving - HIGHLY ADVANCED
- Multi-tasking in high complexity & time critical situations - ADVANCED
- Self driven - HIGHLY ADVANCED
- Planning & organising - HIGHLY ADVANCED
- Change / innovation orientation - HIGHLY ADVANCED
- Ownership of result - HIGHLY ADVANCED
- Teamwork & collaboration HIGHLY ADVANCED
- Vendor management - ADVANCED
- Communication - ADVANCED
- Leadership - ADVANCED
- Developing & Coaching - ADVANCED
- Business Focus ADVANCED
- Customer Focus ADVANCED
Work Relationship
- Working with various CBG business teams, ORM, IT, Operations, vendor(s), Business Correspondent, Legal, Compliance, Communications, Risk, Finance, Facilities/Property, Procurement, Consumer Banking and other teams as necessary during the project (implementation) phase and in the business as usual running phase post launch of such branches.
- Interactions w/direct reports of Heads of Departments and others defined on a regular basis
- Having a team with highly skilled people to assist the candidate in this function
DBS India - Culture & Behaviors
- Drive performance through Value Based Propositions
- Build pride and passion to protect, maintain and enhance DBS image and reputation
- Enhance knowledge base, build skill sets & develop competencies
- Give superior customer experience
- Develop a passion for performance
- Maintain the highest standards of honesty and integrity
