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Kushal's Fashion Jewellery
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Assistant Store Manager - Phoenix Mall - Bangalore

Assistant Store Manager - Phoenix Mall - Bangalore

Kushal's Fashion Jewellery

5 years

0 Lacs

bengaluru south karnataka india

Posted:1 week ago| Platform:

Apply

Skills Required

leadership data inventory visual merchandising support coaching collaborative training development management strategies flexibility metrics compliance checks reports word excel service drive communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title : Assistant Store ManagerDepartment : Retail StoresReports To : Store ManagerRole Summary : The Assistant Store Manager supports the Store Manager byachieving sales targets, ensuring operational excellence, andfostering exceptional customer experiences through team leadershipand collaboration.KeyResponsibilities: Customer Focus

Assist in fostering a customer-centric culture by ensuring

exceptional customer service.

Exhibit emotional intelligence to build trust and rapport with

customers.

Handling escalated customer queries, concerns, and feedback

with professionalism and empathy.

Monitor adherence to company policies and guidelines by all

team members.
Sales Mastery

Contribute to driving the store sales targets, including

category-wise goals.

Assist in leveraging data insights to optimize inventory and

identify growth opportunities.

Collaborate with the Store Manager and Visual Merchandising

(VM) team to maintain impactful in-store displays.
Leadership Excellence

Support the Store Manager in motivating the team to achieve

high performance through coaching and recognition.

Assist with resolving team conflicts and fostering a

collaborative work environment.

Assist in conducting on-the-job training (OJT) and support

employee development through constructive feedback.

Assist in employee schedules, provide feedback on

performance reviews.
Change Management

Adapt quickly to new business strategies and processes,

ensuring smooth implementation within the team.

Promote flexibility and enthusiasm for adopting new processes

and technologies.
Decision-Making

Provide input and support for data-driven decisions that

enhance customer satisfaction and operational efficiency.

Assist in analysing store performance metrics and

implementing improvements.
Store Operations Excellence

Maintain outstanding store condition, ensuring it is clean,

organized, and visually appealing.

Supervise daily store operations, including stock management,

visual merchandising, and shrinkage prevention.

Ensure the store maintains compliance with company

standards through regular checks and audits.

Handle administrative tasks such as preparing reports and

assisting with scheduling.
CandidateRequirement:

HSC with 5+ years of Experience / Bachelors Degree with 3+

years of experience, specifically in fashion retail industry ,
must be at a Team Leader/Team handling role for min 6months .HSC qualification with 5+ years of experience inFashion Retail

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

and retail POS systems.

Exceptional customer service skills, including active listening,

problem-solving, and the ability to build strong customer
relationships.

Proven ability to drive sales, meet targets.
Ability to motivate, guide, and develop a team.
Excellent communication, interpersonal, and conflict resolution

skills.

Ability to effectively manage multiple priorities and ensure

smooth and efficient store operations.
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Assistant Store Manager - Phoenix Mall - Bangalore