Assistant Store Manager

Responsibilities

· Assist the Retail Store Manager in planning and implementing strategies to attract customers

· Coordinate daily customer service operations (e.g. sales processes, orders and payments)

· Track the progress of weekly, monthly, quarterly and annual objectives

· Monitor and maintain store inventory

· Evaluate employee performance and identify hiring and training needs

· Supervise and motivate staff to perform their best

· Coach and support new and existing Sales Associates

· Monitor retail operating costs, budgets and resources

· Suggest sales training programs and techniques

· Communicate with clients and evaluate their needs

· Analyze consumer behavior and adjust product positioning

· Handle complaints from customers

· Research emerging products and use information to update the store’s merchandise

· Create reports, analyze and interpret retail data, like revenues, expenses and competition

· Conduct regular audits to ensure the store is functionable and presentable

· Make sure all employees adhere to company’s policies and guidelines

· Act as our store’s representative and set an example for our staff

Requirements and skills

· Proven experience as a Retail Assistant Manager or similar position & Should have experience in Footware and Apparel

· Experience with recruiting and performance evaluation processes

· Familiarity with financial and customer service principles

· Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics

· Proficient user of MS Office (MS Excel in particular)

· Leadership and organizational abilities

· Interpersonal and communication skills

· Problem-solving attitude

· Flexibility to work in shifts

Should have 2-3 years of experinece as an assistant store manager

Age Criteria - 30 to 35

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment

Education:

• Bachelor's (Preferred)

Experience:

• Assistant manager: 3 years (Preferred)

Work Location: In person