At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Key Account Manager you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job Conduct regular sales visit with retailers to maintain and develop further business partnership, work with sales staffs to resolve problems and support sales Your responsibilities include, but are not limited to: Provide Market proposal with recommendations of existing and potential market for management review. Monitoring orders, stock level and monthly retail sales for key retailers to keep a reasonable balance. Monitor the payment collection resolve any payment issues. To improve existing outlets performance through appropriate solution, eg. Shop image improvement, promotion activities and display quality, training issues etc Develop new potential accounts and distributors in the designated territory and subsequently increase sales volume under company guidelines. Training for agents and employees on product knowledge and sales skills - supported by training manager. Responsible to reach sales and margin targets. Identifies and evaluates the distribution potential for new products/ concepts within the distribution channel. Ensures application of the local distribution strategy to local key IR accounts. Ensure regular evaluation of available retail space regarding size, location and quality of existing POP s and advise on possible improvements. Regularly monitors, analyzes, and discusses the performance of the distribution channels with the Manager and initiates appropriate actions. Adapts and implement standard procedures and guidelines based on central policies and local requirements. Ensures implementation of defined standards and procedures. About you We are looking for a unique and amazing talent, who brings along the following: University Degree or equivalent experience. Minimum 6-7 years experience in similar role within fashion and retail environment. Drive sales as well as brand and retail execution for Swarovski stores, partner boutiques, concessions, and multi-brand retail partners for India Market with the aim of meeting and exceeding the overall targets (financial people) and controlling operational expenses as well as leading a team of Store Managers and overseeing the total results and activities of the area of responsibility. Demonstrate ability to build and maintain productive and cohesive relationships with peers and cross-functional teams. Very good influencing skills to align and get support from the parties during the implementation process. Clear picture for career development with strong potential ambition will be a plus. What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction Build a loyal portfolio of existing and new customers Act as a role model, leading by example with passion and enthusiasm Support recruitment, coach and motivate the team to drive the business Support the implementation of the monthly service and sales plan, goals and targets Facilitate the on-boarding of New Starters, in-store About you You are an experienced Assistant Store Manager and you have: 1-2 years experience working in a multi-cultural retail environment Experience in luxury, Fashion/Cosmetics/Lifestyle Brands Leadership and coaching skills Digital proficiency, learning agility and growth mindset A winning personality to easily establish trustful relationships What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities directly impacting our growth and success. About you You are an experience Store Manager, and you have: Worked in a multi-cultural retail environment with a minimum of 3 years experience. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands. Excellent and proven leadership and coaching skills. Digital proficiency. A winning personality to easily establish trust relationships with customers, teams and stakeholders English skills What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our Sales Consultants are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a curious and charismatic Sales Consultant to help us place crystal into the hearts and hands of our customers, to join a team with passion and enthusiasm and make the dreams of our customers come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are our brand advocate. In this role and together with the team, you will: Accompany our customers during their mesmerizing Swarovski journey through our world of wonder Create an emotional connection with our customers and provide a spellbinding experience Anticipate our customers needs and share inspiring styling tips Showcase and present our legendary products About you You are an amazing Sales Consultant and bring along the following: An excellent sense of fashion and a real passion for our brand and our products Experience / keen interest in luxury Fashion/Cosmetics/Lifestyle brands. Highly motivated and with a strong customer service orientation Dedication and target driven attitude Willingness to develop your career and grow with us Previous retail experience What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As an IT Specialist you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job The local IT representative in the respective local market supports the implementation of the overall Digital IT strategy as well as the execution of global digital and local projects. They ensure full compliance with all standards and guidelines in the areas of Digital IT and IT Security. Your responsibilities include, but are not limited to: Fully comply to and act within the Company Digital IT Strategy and IT projects Apply and ensure compliance to all Digital IT and IT Information Security standards and policies and rules Support delivery of digital IT services at the company by delivering the local part of the digital service process Implement & deliver additional local IT services to meet local company requirements not covered by Digital IT services Support accurate and timely digital IT budget process in the company Strategic management of all IT assets and their lifecycles (hardware, software and service agreements) including clarification of user requests with the responsible cost unit, as well as lifecycle management of assets from their procurement via their installation at the user s site & review of settlement of accounts to the ultimate disposal of the assets. All IT assets must be registered and updated in the central IT inventory All server and network activities requiring a physical presence, for instance patching of network connections, the installation and labelling of server and network hardware in racks, the management of backup tapes Documentation of the local server and network infrastructure (floor plan, LAN structure, location specific hardware and software installations, system room) Distribution of security-related software components to client computers Organization and implementation of relocations of IT workplaces & offices Response & follow through all user requests. Escalation to 2nd Level Support as required Local IT projects and new requirements coordinated with the assigned Technical Account Manager, involved teams in the Digital department Remote handling of employees based in different countries Smart devices management Configuration of Digital screens in the retail stores About you We are looking for a unique and amazing talent, who brings along the following: University Degree or equivalent experience Minimum 3-5 years experience in similar role Profound education and experience in IT infrastructure technology with focus on Microsoft platform Demonstrate ability to build and maintain productive and cohesive relationships with peers and cross-functional teams Very good influencing skills to align and get support from the parties during the implementation process Clear picture for career development with strong potential ambition will be a plus What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Area Manager , you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job Area Manager s main role is to drive sales as well as to bring excellence in brand and retail execution for Swarovski stores, with the aim of meeting and exceeding sales targets and controlling operational expenses. Support and retain Swarovski customers and nurture those key relationships over time. They are the strategic partner and principal advisor to the clients, discovering new opportunities for mutual benefit. Your responsibilities include, but are not limited to: Lead Swarovski-own retail teams to drive sales as well as brand and retail execution across Sales Retail (SR) channel by achieving monthly/yearly budgets and targets as well as controlling operational expenses. Motivate and coach the team to achieve ambitious results. Build and foster strong relationship with the Store Managers. Build a strong team and ensures effective communication across teams. Responsible for the overall sales budget and area P&L Break down and set corresponding targets (for sales, retail headcount and costs) on a SR store level. Effectively apply scheduling tools to optimise staffing within stores and perform within wage budget and local legislation. Accountable for SR profitability, take ownership for store performance, effectively allocating resources and refining processes to drive profitability in a variety of situations and market conditions. Motivate and coach own retail staff, ensure excellent and consistent consumer and brand experience across all touch points, complete visitation reports [as per minimum standards defined in the Global Store Visit Tool (SVT)], optimise retail execution through KPIs and Visual Merchandising (VM). Plan and execute incentives as well as promotional activities and implement retail processes as per global guidelines. Support new store openings and hands over complete information to the Distribution and Real Estate Manager, India, to initiate the SEP process. Responsible to support the physical opening of new Point of Purchase (POP)s of SR and report any issues or missing tools to Sales Operations to initiate follow-up actions. Provide feedback to Global Teams via the Head of Sales, India on customer/market cluster needs, initiatives/tools as well as proposing any other improvement ideas. Point of contact and advisor for partners to resolving brand operational, logistics and administrative matters. Leverage available data for commercial decision making to achieve optimum commercial outcome. Liaises with relevant stakeholders in supporting sell-out. About you We are looking for a unique and amazing talent, who brings along the following: Bachelor s Degree in any Business Studies or equivalent. 10 years of relevant work experience in a fashion customer- and commercial- focused retail environment with a minimum of 3 years in commercial focused retail environment. Solid understanding of Sales, Marketing, Merchandising, Demand Planning and Human Resources on retail store level. Strong business development & customer service mindset + relationship building skills Advanced numeracy, literacy and verbal communication skills Sound understanding of the operational model and the respective division Field-based - willingness to travel within assigned area of up to 80% of working time Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Distribution Development Manager you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you. About the job Supports the Head of Sales B2C in executing the South Asia strategic distribution plan, including maintaining the Regional Distribution Master Plan and identifying new retail locations. It also manages real estate networks, assists in lease negotiations, and collaborates with the Retail Architecture team to ensure store design, layout, and costs align with operational and business needs. Your responsibilities include but are not limited to: Keep the Regional Distribution Master Plan up-to-date and provides central/regional department with information regarding new targets and the progress of the distribution development Prepare and put together relevant information about the various markets in terms of distribution and retail environment and benchmarks Develop proposals in consultation with the Head of Sales B2C to support the execution of the distribution strategy in terms of owned stores and partners Builds up and maintains a network of real estate agents and other relevant distribution contacts Contact people for new opportunities of both direct retail (SR) and independent retail (IR) development Supports Sales team in further discussion and negotiation with landlords/ shopping center management and all other involved parties up to the closing of the rent or concession contracts for new locations Evaluates available locations. Prepares and submits the full business plan (Store Evaluation Plan) in cooperation with the local Sales team and Head of Sales B2C Responsible for the direction of direct retail development and defines the local search strategy according to the distribution plan for new locations Contact person regarding the development of the Mono-brand distribution and for the evaluation of opportunities Ensure all contracts are compliant with corporate and local standards and policies Develop distribution strategy for Independent Retail development (i.e. optimal no. of city & POP coverage) Defines retailers recruitment criteria and evaluation standards. Contact person for discussion of 3-way contracts (Swarovski, independent retailers and landlords) with Legal team and supports the Sales team in further negotiation with independent retailers and landlords About you We are looking for a unique and amazing talent, who brings along the following: University Degree in business or equivalent experience Minimum 5-8 years of work experience in a fashion customer- and commercial- focused retail operations environment Experience in driving distribution development for South Asia business Solid understanding of retail trade and leasing development Strong business acumens and rapport building skills Good understanding of the operational model and the respective cross-functional divisions Proficient numeracy, literacy and verbal communication skills Experience in managing SAP system or equivalent What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the worlds finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.