Assistant Showroom Manager

Key Responsibilities:

1. Sales & Customer Service

• Assist in achieving monthly and annual showroom sales targets.
• Guide customers in product selection (tiles, sanitaryware, allied products) based on their requirements, budget, and trends.
• Handle key customer queries, complaints, and escalations.
• Ensure high levels of customer satisfaction through personalized service.

2. Showroom Operations

• Monitor daily operations including product display, stock availability, and cleanliness of the showroom.
• Coordinate with warehouse and suppliers for timely stock replenishment.
• Maintain proper documentation of sales, invoices, and customer records.
• Ensure compliance with company policies and SOPs.

3. Team Supervision & Training

• Assist in supervising the sales team, front desk staff, and support staff.
• Train team members on product knowledge, selling techniques, and customer service standards.
• Motivate and support the team in achieving individual and team sales targets.

4. Merchandising & Marketing

• Ensure attractive and effective product display as per company guidelines.
• Support in planning and executing showroom promotions, offers, and marketing activities.
• Monitor competitors’ activities and provide feedback to management.

5. Reporting & Coordination

• Prepare daily/weekly/monthly sales and operations reports.
• Coordinate with the head office for pricing, new product launches, and promotional strategies.
• Assist in stock audits and inventory control.

Qualifications & Skills:

• Bachelor’s Degree (preferably in Business, Marketing, or related field).
• 5-8 years of experience in retail/showroom sales, preferably in tiles, building materials, or interior-related products.
• Strong knowledge of tiles, sanitaryware, and allied products.
• Excellent communication, negotiation, and interpersonal skills.
• Leadership and team management abilities.
• Proficiency in MS Office and POS/billing systems.
• Customer-oriented with problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person