Assistant Service Manager

Job Description:
We are looking for a Service Engineer Handler / Assistant of Service Manager who will coordinate daily service activities and support the Service Manager in smooth operations.

Key Responsibilities:

• Assign and track day-to-day tasks of service engineers
• Coordinate service visits, demos, and installations
• Handle client calls and follow-ups professionally
• Maintain service records, reports, and schedules in Excel
• Update job status and share daily/weekly reports
• Communicate between engineers, customers, and management
• Support spare parts coordination and service documentation
• Ensure timely closure of service calls and customer satisfaction

Required Skills:

• Strong communication skills (Hindi & English preferred)
• Good knowledge of MS Excel, Word, and basic computer operations
• Ability to manage multiple engineers and tasks efficiently
• Professional attitude and problem-solving mindset
• Experience in service coordination or operations is an advantage

Preferred Candidate:

• Graduate or Diploma holder (any stream)
• Experience in machinery/service industry is a plus
• Freshers with strong Excel and coordination skills may also apply

Working Days: 6 days a week

Interested candidates can send their resume to: hr@grouphca.com

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Work Location: In person