Customer Care Executives to join our dynamic team and embark on a rewarding career journey Handling customer inquiries and resolving issues via phone, email, or chat Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints and escalating issues as needed Maintaining accurate and up-to-date customer records and documentation Processing orders, refunds, and exchanges as required Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers Conducting customer satisfaction surveys and gathering feedback to improve the customer experience Role: Customer Retention - Voice / Blended Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / BlendedEducation UG: Any Graduate PG: Any PostgraduateKey SkillsCustomer Care Executive Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Life insurance Provident Fund Schedule: Day shift Morning shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies. Provides excellent customer service throughout the customers visit. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Computing and recording transaction totals. Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift. Files and maintains all service records as required by the warrantor Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers. Using ADP on a daily basis Keeps informed of all factory recalls and bulletins. Provide additional administrative support as needed. Issuing receipts, refunds, credits, or change due to customers. Compiling and maintaining non-monetary reports and records. Contact HR 9500888965 Ganesh P S Lead HR Job Types: Full-time, Permanent, Fresher Pay: From ₹13,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person
Responsibilities Manage vehicle registration and licensing processes. Ensure compliance with RTO regulations and guidelines. Maintain accurate and up-to-date records and documentation. Liaise with RTO authorities and resolve any issues or discrepancies. Handle renewals and cancellations of vehicle registrations and licenses. Provide support and guidance to clients regarding RTO procedures. Prepare and submit periodic reports to management. Job Types: Full-time, Permanent, Fresher Pay: From ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Responsibilities Manage vehicle registration and licensing processes. Ensure compliance with RTO regulations and guidelines. Maintain accurate and up-to-date records and documentation. Liaise with RTO authorities and resolve any issues or discrepancies. Handle renewals and cancellations of vehicle registrations and licenses. Provide support and guidance to clients regarding RTO procedures. Prepare and submit periodic reports to management. Job Types: Full-time, Permanent, Fresher Pay: From ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Responsibilities Assist with day-to-day operations by supporting team members on various projects Conduct research and analysis to provide insights and recommendations Participate in team meetings and contribute ideas to foster innovation Support the documentation and reporting of project progress and outcomes Engage in learning opportunities to enhance your technical and professional skills Job Types: Full-time, Permanent, Fresher, Internship Contract length: 1 month Pay: ₹2,500.00 per month Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 9500888965
Warranty Executive manages and processes warranty claims for vehicles, ensuring compliance with company policies and customer satisfaction. They evaluate claims, communicate with customers, and maintain detailed records. They also collaborate with other departments to improve product quality and streamline processes. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Required qualification - 10th/12th should knows car driving with Gear/Automatic cars To visit Customer place and pick up the vehicles and after finishing the service drop at customer place. Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Coimbatore, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) License/Certification: Driving Licence (Preferred) Work Location: In person Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) License/Certification: Driving Licence (Preferred) Work Location: In person
Final Inspector/Road Tester Roles & Responsibilities Roles & responsibilities: Automotive Inspector is responsible for carrying out inspections on cars and other vehicles in order to identify any defects and to ensure that they meet safety and quality standards. The role involves examining the vehicle's bodywork, engine, brakes, and other components, as well as using diagnostic tools and equipment to check for any faults. Duties: Inspect vehicles to ensure they meet safety and environmental standards Perform road tests to identify any issues with a vehicle Examine vehicle components such as brakes, suspension, steering, lights, tyres and windscreen Carry out emissions tests Test electrical systems and components Write reports detailing any faults and advise on repairs Requirements: Thorough knowledge of automotive repair and maintenance Ability to inspect vehicles for safety and operational compliance to established standards Ability to work independently and effectively manage workload · Conducting road tests of vehicles to evaluate driving performance and handling. · Following test protocols and procedures to ensure accurate and consistent testing. · Documenting and reporting test results, including any issues or concerns. · Maintaining accurate test records, including vehicle mileage and service history. · Collaborating with other team members, such as mechanics and engineers, to identify and address any issues with the vehicle Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 4 years (Required) Work Location: In person Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person
Final Inspector/Road Tester Roles & Responsibilities Roles & responsibilities: Automotive Inspector is responsible for carrying out inspections on cars and other vehicles in order to identify any defects and to ensure that they meet safety and quality standards. The role involves examining the vehicle's bodywork, engine, brakes, and other components, as well as using diagnostic tools and equipment to check for any faults. Duties: Inspect vehicles to ensure they meet safety and environmental standards Perform road tests to identify any issues with a vehicle Examine vehicle components such as brakes, suspension, steering, lights, tyres and windscreen Carry out emissions tests Test electrical systems and components Write reports detailing any faults and advise on repairs Requirements: Thorough knowledge of automotive repair and maintenance Ability to inspect vehicles for safety and operational compliance to established standards Ability to work independently and effectively manage workload · Conducting road tests of vehicles to evaluate driving performance and handling. · Following test protocols and procedures to ensure accurate and consistent testing. · Documenting and reporting test results, including any issues or concerns. · Maintaining accurate test records, including vehicle mileage and service history. · Collaborating with other team members, such as mechanics and engineers, to identify and address any issues with the vehicle Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 4 years (Required) Work Location: In person Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person
A service manager's core responsibility is to ensure excellent customer service and the smooth operation of the service department. They lead and manage a team, implement service strategies, and monitor performance to enhance customer satisfaction and retention. Key tasks include developing and implementing service procedures, resolving escalated issues, managing budgets, and reporting on service performance. Key Roles and Responsibilities: Leadership and Management: Leading, motivating, and managing the service team. Developing and implementing service strategies to improve customer experience. Setting performance goals and objectives for the service team. Conducting regular performance reviews and providing feedback. Customer Relationship Management: Building and maintaining strong customer relationships. Understanding customer needs and providing personalized service solutions. Handling escalated customer issues and resolving conflicts. Service Operations Management: Overseeing day-to-day service operations. Developing and implementing service procedures and standards. Monitoring service metrics and analyzing customer feedback. Identifying areas for service improvement and implementing corrective actions. Budget Management: Managing the service department budget. Tracking expenses, forecasting costs, and ensuring service delivery within budget. Reporting and Analysis: Preparing regular reports on service performance and customer feedback. Analyzing data to identify trends and areas for improvement. Training and Development: Hiring, training, and mentoring service staff. Promoting professional development and a customer-centric culture within the team. Compliance: Ensuring compliance with relevant laws, regulations, and industry standards. Communication: Effectively communicating with customers, team members, and other stakeholders. Facilitating communication between different departments. Problem Solving: Identifying and resolving complex customer issues. Developing creative solutions to improve service delivery. Relationship Building: Maintaining strong relationships with suppliers, vendors, and other relevant stakeholders. Process Improvement: Continuously evaluating and improving service processes to increase efficiency and reduce costs. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Pickers and packers typically work in warehouses, filling orders by selecting (or picking) and inspecting merchandise and preparing it for shipment (or packing). Whether called packagers, packaging specialists, stockers, order fillers, inventory specialists, stock clerks, or warehouse technicians, finding reliable workers with the requisite reading, quality assurance, and clerical skills needed for this critical role can present challenges. In addition, as warehouse technology and automation continues to advance, a growing number of pickers and packers will need to have the technology skills and acumen to learn to operate robotic selection and sorting systems. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Greetings from Ramani Volkswagen Dealership Showroom! We are currently seeking a Senior Sales Executive to join our team. The ideal candidate will have experience in handling premium customers in the showroom and should be able to cater to the needs of our discerning clientele. Candidates with experience in the automobile industry (both 2 wheeler and 4 wheeler), FMCG showrooms, or retail outlets are encouraged to apply. Rural Sales Executives who are willing to be resident employees are also welcome to join us. Qualifications required for this role include any Undergraduate, Postgraduate, or Diploma degree. The selected candidate will be offered an attractive salary ranging from Rs. 15,000 to Rs. 25,000 along with additional monetary benefits such as monthly incentives, performance bonuses, abroad performance trips, and employee welfare activities. Other benefits like ESI, PF, health insurance, and life insurance will also be provided. The work locations for this position are Tirupur and Pollachi, with the interview location being Coimbatore - Kavundampalayam. This is a full-time, permanent position with a day shift schedule. The total work experience required is 1 year, preferably in sales. If you are interested in this exciting opportunity, please contact HR at 9500888965. Join us at Ramani Volkswagen Dealership Showroom and be a part of our dynamic team! Benefits: - Cell phone reimbursement - Health insurance - Leave encashment - Life insurance - Provident Fund Experience: - Total work: 1 year (Preferred) - Sales: 1 year (Preferred) Work Location: In person Job Type: Full-time,
A Used Car Sales Executive is responsible for selling pre-owned vehicles by identifying customer needs, providing detailed vehicle information, negotiating prices, arranging test drives, and guiding them through the paperwork process to achieve sales targets. Key responsibilities include maintaining customer relationships, generating leads, understanding product features and market competition, and collaborating with the finance department to finalize sales. Key Responsibilities Customer Interaction : Greet and assist customers, understand their budget and preferences, and recommend suitable vehicles. Product Knowledge : Explain the features, accessories, and specifications of different used car models, keeping up with product technology and market changes. Sales Process : Conduct test drives, present pricing and features, negotiate final deals, and manage the entire sales process from inquiry to closing. Sales Targets : Work collaboratively with the team to achieve monthly and quarterly sales targets. Relationship Management : Build strong rapport with customers and maintain a database of potential leads for future sales and follow-up. Paperwork & Finance : Assist customers in completing necessary paperwork and collaborate with the finance department to develop sales agreements and facilitate transactions. Market Analysis : Compare pricing and characteristics of competitive car models and understand federal, state, and local laws governing retail auto sales. Key Skills & Qualifications Communication & Interpersonal Skills : Strong verbal and written communication, excellent interpersonal skills to build trust and rapport with customers. Negotiation Skills : Ability to effectively negotiate prices and close deals while ensuring customer satisfaction. Product Knowledge : Comprehensive understanding of the used car inventory, features, and industry trends. Customer Service : A high level of commitment to providing excellent customer service throughout the sales process. Sales Acumen : Ability to prospect, identify sales opportunities, and develop strategies to meet sales goals. Education : Typically requires a high school diploma, with some employers preferring an associate's or bachelor's degree in a related field like marketing or business. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Job description Role & responsibilities Track outstanding invoices and follow up on overdue payments. Coordinate with customers to resolve billing disputes and payment delays . Prepare aging reports and assist in bad debt recovery processes. Ensure timely collection and reconciliation of accounts. Maintain accurate records of credit approvals, transactions, and customer accounts . Assist in preparing credit reports and financial summaries for management review. Work closely with sales, finance, and legal teams to ensure compliance with credit policies . Ensure adherence to company policies and regulatory requirements . Preferred candidate profile Bachelors degree in Accounting, Finance, or a related field. Proficiency in accounting software (Tally, SAP etc.) and MS Office (Excel). Hindi speaking is preffered. Excellent analytical, communication, and negotiation skills. Detail-oriented with the ability to handle multiple accounts efficiently. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
Job description Role & responsibilities Track outstanding invoices and follow up on overdue payments. Coordinate with customers to resolve billing disputes and payment delays . Prepare aging reports and assist in bad debt recovery processes. Ensure timely collection and reconciliation of accounts. Maintain accurate records of credit approvals, transactions, and customer accounts . Assist in preparing credit reports and financial summaries for management review. Work closely with sales, finance, and legal teams to ensure compliance with credit policies . Ensure adherence to company policies and regulatory requirements . Preferred candidate profile Bachelors degree in Accounting, Finance, or a related field. Proficiency in accounting software (Tally, SAP etc.) and MS Office (Excel). Hindi speaking is preffered. Excellent analytical, communication, and negotiation skills. Detail-oriented with the ability to handle multiple accounts efficiently. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person
sales manager leads the sales team to meet and exceed sales targets by developing strategies, managing staff, overseeing inventory, and analyzing market data. Key responsibilities include hiring and training salespeople, setting performance goals, ensuring customer satisfaction, coordinating with marketing for promotions, and managing budgets and reports to drive the dealership's revenue and profitability. Key Responsibilities Sales Team Management: Hire, train, motivate, and supervise salespeople to achieve sales targets. Conduct regular meetings and coaching sessions to improve sales performance and strategies. Monitor individual salesperson performance and provide guidance for closing deals. Sales Strategy & Execution: Develop and implement sales strategies, budgets, and promotions to meet and exceed sales goals. Analyze market trends and sales data to identify opportunities and understand customer needs. Coordinate with marketing and manufacturers to ensure competitive pricing and successful promotions. Customer & Inventory Management: Foster strong customer relationships and ensure high levels of customer satisfaction. Oversee and manage vehicle inventory to maintain a profitable mix for turnover. Establish efficient delivery procedures and ensure high customer service standards throughout the process. Financial & Administrative Duties: Forecast sales and track performance against goals, preparing regular sales reports for management. Control expenditures to adhere to budgetary requirements. Maintain customer relationship management (CRM) platforms to manage and retain leads and customers. Operational Oversight: Ensure sales staff understands and follows dealership policies and procedures. Act as a liaison between the sales department and other dealership departments. Stay updated on federal, state, and local regulations affecting vehicle sales. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
**Job Description:** As a Credit Analyst, your role will involve preparing aging reports and assisting in bad debt recovery processes. You will be responsible for ensuring timely collection and reconciliation of accounts, as well as maintaining accurate records of credit approvals, transactions, and customer accounts. Additionally, you will assist in preparing credit reports and financial summaries for management review. It is essential to work closely with sales, finance, and legal teams to ensure compliance with credit policies and adhere to company policies and regulatory requirements. **Key Responsibilities:** - Prepare aging reports and assist in bad debt recovery processes. - Ensure timely collection and reconciliation of accounts. - Maintain accurate records of credit approvals, transactions, and customer accounts. - Assist in preparing credit reports and financial summaries for management review. - Work closely with sales, finance, and legal teams to ensure compliance with credit policies. - Ensure adherence to company policies and regulatory requirements. **Qualifications Required:** - Bachelor's degree in Accounting, Finance, or a related field. - Proficiency in accounting software (Tally, SAP etc.) and MS Office (Excel). - Hindi speaking is preferred. - Excellent analytical, communication, and negotiation skills. - Detail-oriented with the ability to handle multiple accounts efficiently. The company offers benefits such as health insurance, paid sick time, and provident fund. This is a full-time, permanent position that requires in-person work at the specified location.,