Customer Care Executives to join our dynamic team and embark on a rewarding career journey Handling customer inquiries and resolving issues via phone, email, or chat Providing product and service information to customers and assisting them with their needs Responding promptly to customer complaints and escalating issues as needed Maintaining accurate and up-to-date customer records and documentation Processing orders, refunds, and exchanges as required Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers Conducting customer satisfaction surveys and gathering feedback to improve the customer experience Role: Customer Retention - Voice / Blended Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / BlendedEducation UG: Any Graduate PG: Any PostgraduateKey SkillsCustomer Care Executive Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Life insurance Provident Fund Schedule: Day shift Morning shift Language: Hindi (Preferred) English (Preferred) Work Location: In person
Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies. Provides excellent customer service throughout the customers visit. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Computing and recording transaction totals. Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift. Files and maintains all service records as required by the warrantor Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers. Using ADP on a daily basis Keeps informed of all factory recalls and bulletins. Provide additional administrative support as needed. Issuing receipts, refunds, credits, or change due to customers. Compiling and maintaining non-monetary reports and records. Contact HR 9500888965 Ganesh P S Lead HR Job Types: Full-time, Permanent, Fresher Pay: From ₹13,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person
Responsibilities Manage vehicle registration and licensing processes. Ensure compliance with RTO regulations and guidelines. Maintain accurate and up-to-date records and documentation. Liaise with RTO authorities and resolve any issues or discrepancies. Handle renewals and cancellations of vehicle registrations and licenses. Provide support and guidance to clients regarding RTO procedures. Prepare and submit periodic reports to management. Job Types: Full-time, Permanent, Fresher Pay: From ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Responsibilities Manage vehicle registration and licensing processes. Ensure compliance with RTO regulations and guidelines. Maintain accurate and up-to-date records and documentation. Liaise with RTO authorities and resolve any issues or discrepancies. Handle renewals and cancellations of vehicle registrations and licenses. Provide support and guidance to clients regarding RTO procedures. Prepare and submit periodic reports to management. Job Types: Full-time, Permanent, Fresher Pay: From ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Responsibilities Assist with day-to-day operations by supporting team members on various projects Conduct research and analysis to provide insights and recommendations Participate in team meetings and contribute ideas to foster innovation Support the documentation and reporting of project progress and outcomes Engage in learning opportunities to enhance your technical and professional skills Job Types: Full-time, Permanent, Fresher, Internship Contract length: 1 month Pay: ₹2,500.00 per month Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 9500888965
Warranty Executive manages and processes warranty claims for vehicles, ensuring compliance with company policies and customer satisfaction. They evaluate claims, communicate with customers, and maintain detailed records. They also collaborate with other departments to improve product quality and streamline processes. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Required qualification - 10th/12th should knows car driving with Gear/Automatic cars To visit Customer place and pick up the vehicles and after finishing the service drop at customer place. Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Ability to commute/relocate: Coimbatore, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) License/Certification: Driving Licence (Preferred) Work Location: In person Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) License/Certification: Driving Licence (Preferred) Work Location: In person
Final Inspector/Road Tester Roles & Responsibilities Roles & responsibilities: Automotive Inspector is responsible for carrying out inspections on cars and other vehicles in order to identify any defects and to ensure that they meet safety and quality standards. The role involves examining the vehicle's bodywork, engine, brakes, and other components, as well as using diagnostic tools and equipment to check for any faults. Duties: Inspect vehicles to ensure they meet safety and environmental standards Perform road tests to identify any issues with a vehicle Examine vehicle components such as brakes, suspension, steering, lights, tyres and windscreen Carry out emissions tests Test electrical systems and components Write reports detailing any faults and advise on repairs Requirements: Thorough knowledge of automotive repair and maintenance Ability to inspect vehicles for safety and operational compliance to established standards Ability to work independently and effectively manage workload · Conducting road tests of vehicles to evaluate driving performance and handling. · Following test protocols and procedures to ensure accurate and consistent testing. · Documenting and reporting test results, including any issues or concerns. · Maintaining accurate test records, including vehicle mileage and service history. · Collaborating with other team members, such as mechanics and engineers, to identify and address any issues with the vehicle Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 4 years (Required) Work Location: In person Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person
Final Inspector/Road Tester Roles & Responsibilities Roles & responsibilities: Automotive Inspector is responsible for carrying out inspections on cars and other vehicles in order to identify any defects and to ensure that they meet safety and quality standards. The role involves examining the vehicle's bodywork, engine, brakes, and other components, as well as using diagnostic tools and equipment to check for any faults. Duties: Inspect vehicles to ensure they meet safety and environmental standards Perform road tests to identify any issues with a vehicle Examine vehicle components such as brakes, suspension, steering, lights, tyres and windscreen Carry out emissions tests Test electrical systems and components Write reports detailing any faults and advise on repairs Requirements: Thorough knowledge of automotive repair and maintenance Ability to inspect vehicles for safety and operational compliance to established standards Ability to work independently and effectively manage workload · Conducting road tests of vehicles to evaluate driving performance and handling. · Following test protocols and procedures to ensure accurate and consistent testing. · Documenting and reporting test results, including any issues or concerns. · Maintaining accurate test records, including vehicle mileage and service history. · Collaborating with other team members, such as mechanics and engineers, to identify and address any issues with the vehicle Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: total work: 4 years (Required) Work Location: In person Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person
A service manager's core responsibility is to ensure excellent customer service and the smooth operation of the service department. They lead and manage a team, implement service strategies, and monitor performance to enhance customer satisfaction and retention. Key tasks include developing and implementing service procedures, resolving escalated issues, managing budgets, and reporting on service performance. Key Roles and Responsibilities: Leadership and Management: Leading, motivating, and managing the service team. Developing and implementing service strategies to improve customer experience. Setting performance goals and objectives for the service team. Conducting regular performance reviews and providing feedback. Customer Relationship Management: Building and maintaining strong customer relationships. Understanding customer needs and providing personalized service solutions. Handling escalated customer issues and resolving conflicts. Service Operations Management: Overseeing day-to-day service operations. Developing and implementing service procedures and standards. Monitoring service metrics and analyzing customer feedback. Identifying areas for service improvement and implementing corrective actions. Budget Management: Managing the service department budget. Tracking expenses, forecasting costs, and ensuring service delivery within budget. Reporting and Analysis: Preparing regular reports on service performance and customer feedback. Analyzing data to identify trends and areas for improvement. Training and Development: Hiring, training, and mentoring service staff. Promoting professional development and a customer-centric culture within the team. Compliance: Ensuring compliance with relevant laws, regulations, and industry standards. Communication: Effectively communicating with customers, team members, and other stakeholders. Facilitating communication between different departments. Problem Solving: Identifying and resolving complex customer issues. Developing creative solutions to improve service delivery. Relationship Building: Maintaining strong relationships with suppliers, vendors, and other relevant stakeholders. Process Improvement: Continuously evaluating and improving service processes to increase efficiency and reduce costs. Job Types: Full-time, Permanent Pay: From ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Pickers and packers typically work in warehouses, filling orders by selecting (or picking) and inspecting merchandise and preparing it for shipment (or packing). Whether called packagers, packaging specialists, stockers, order fillers, inventory specialists, stock clerks, or warehouse technicians, finding reliable workers with the requisite reading, quality assurance, and clerical skills needed for this critical role can present challenges. In addition, as warehouse technology and automation continues to advance, a growing number of pickers and packers will need to have the technology skills and acumen to learn to operate robotic selection and sorting systems. Job Types: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Greetings from Ramani Volkswagen Dealership Showroom! We are currently seeking a Senior Sales Executive to join our team. The ideal candidate will have experience in handling premium customers in the showroom and should be able to cater to the needs of our discerning clientele. Candidates with experience in the automobile industry (both 2 wheeler and 4 wheeler), FMCG showrooms, or retail outlets are encouraged to apply. Rural Sales Executives who are willing to be resident employees are also welcome to join us. Qualifications required for this role include any Undergraduate, Postgraduate, or Diploma degree. The selected candidate will be offered an attractive salary ranging from Rs. 15,000 to Rs. 25,000 along with additional monetary benefits such as monthly incentives, performance bonuses, abroad performance trips, and employee welfare activities. Other benefits like ESI, PF, health insurance, and life insurance will also be provided. The work locations for this position are Tirupur and Pollachi, with the interview location being Coimbatore - Kavundampalayam. This is a full-time, permanent position with a day shift schedule. The total work experience required is 1 year, preferably in sales. If you are interested in this exciting opportunity, please contact HR at 9500888965. Join us at Ramani Volkswagen Dealership Showroom and be a part of our dynamic team! Benefits: - Cell phone reimbursement - Health insurance - Leave encashment - Life insurance - Provident Fund Experience: - Total work: 1 year (Preferred) - Sales: 1 year (Preferred) Work Location: In person Job Type: Full-time,