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DBS Bank
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Assistant Officer, Specialist, Wealth Management Operations

Assistant Officer, Specialist, Wealth Management Operations

DBS Bank

2 - 7 years

12 - 17 Lacs

Madurai Tiruppur Salem Chennai Tiruchirapalli Coimbatore

Posted:15 hours ago| Platform:

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Skills Required

Wealth management project support Customer satisfaction Analytical Process improvement Banking Relationship Manager Quality Control Operations Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

To render efficient and high-quality Wealth Management process and services

Key Accountabilities

Implement new processes / initiatives on a local level, which will either help in improving the processing capability or enhance regulatory compliance
Obtain minimum satisfactory audit rating for the team.
Ensure all activities related to Wealth is adhered with respect to bank guidelines.
Ensure and adhere the defined and agreed SLA/TAT are met.
To drive digitization to reduce manual effort.
Ensure highest customer satisfaction through constantly lowering complaints

Job Duties & responsibilities

To carry out day-to-day operations with efficient and high-quality delivery in Wealth operations and services.
Liaise with internal and external stakeholders to improve services.
Ensure all activities related to Wealth Ops is adhered with respect to bank guidelines.
Achievement of SLA/ TATs to be ensured on the submissions.
Review efficiencies of processes & aid seniors in improving processes.
Governance standards to be maintained at any time.
Collaborative support for business.
New project support as on when required.

Experience

2 years plus experience in similar role
Knowledge of Banking Regulation & Internal Control Guidelines

Education / Preferred Qualifications

Basic: Degree in from a recognised university

Core Competencies

Sound knowledge of product & market practices.
Good interpersonal and Analytical Skill

Technical Competencies

Knowledge of Banking Regulation & Internal Control Guidelines.
Good Interpersonal & Analytical Skill.

Work Relationship

Direct reporting to Team Lead Wealth operations
Working relationship with various branches across India and various departments

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Assistant Officer, Specialist, Wealth Management Operations