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Assistant Manager - Work Force Management

Assistant Manager - Work Force Management

Side

4 - 7 years

3 - 7 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

BPO Workforce management Team management Staffing Resource allocation Scheduling Training and Development Gaming Operations Capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Assistant Manager - Work Force Management

Type:

Full-time, Permanent

About Us:

Side is a leading provider in the gaming services industry, committed to delivering exceptional experiences for our clients and their customers. We focus on innovative solutions that enhance gaming experiences worldwide. As we continue to expand our operations, we are seeking an Assistant Manager for Work Force Management to join our dedicated team.

Role Overview:

As the Assistant Manager of Work Force Management, you will play a critical role in ensuring optimal staffing levels, enhancing operational efficiency, and providing exemplary support to various departments. This position is ideal for a data-driven individual with excellent analytical and leadership skills who can effectively manage a team and contribute to data-informed decision-making.

Key Responsibilities:

Assist in the development and implementation of workforce management strategies and processes to optimize staffing and operational performance.
Analyze workforce data to forecast staffing needs and provide actionable insights for resource allocation.
Monitor day-to-day operations to ensure service levels are met and maintained across various departments.
Oversee scheduling and staffing assignments based on real-time data and operational requirements.
Work collaboratively with department leaders to identify and resolve operational issues that impact workforce efficiency.
Conduct regular training and development sessions for the workforce management team to enhance skills and performance.
Support strategic initiatives aimed at improving employee productivity, job satisfaction, and retention.
Prepare and present workforce management reports and insights to senior management.

Details as below:

Location - Remote (Bangalore/Hyderabad)

Key Skills

Capacity Planning, Forecasting, Scheduling Team Management (all this experience need to be in the resume)

Notice Period - 0 to 20 days (max)

Note

- Interview(1 Round) Induction will be in-person from Bangalore/Hyderabad

Qualifications:

Bachelors degree in Business, Human Resources, or a related field.
Experience in
people management
A minimum of 5+ years of experience in workforc

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Assistant Manager - Work Force Management

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Job Title:

Type:

About Us:

Role Overview:

Key Responsibilities:

Details as below:

Key Skills

Capacity Planning, Forecasting, Scheduling Team Management (all this experience need to be in the resume)

Note

Qualifications:

people management

A minimum of 5+ years of experience in workforc

More Jobs at Side