Description THIS IS A ON-SITE ONLY (NON-REMOTE) POSITION AND DEMANDS FLUENT ENGLISH. Side is looking for a passionate and creative Game Designer to join our dynamic team. The ideal candidate will have a strong grasp of game design principles, with the ability to craft engaging gameplay experiences. You will collaborate with artists, developers, and other designers to create unique and immersive game experiences. Key Responsibilities: Conceptualize and design game mechanics, systems, and user experiences. Create detailed design documents outlining gameplay features and mechanics. Collaborate with artists and engineers to implement and iterate on game features. Participate in playtesting sessions and gather feedback to refine gameplay. Analyze and balance game systems for optimal player engagement and enjoyment. Contribute to the overall vision of the game, ensuring consistency and quality across all elements. Stay informed about industry trends and best practices in game design. Requirements Bachelor’s degree in Game Design, Computer Science, or a related field. A minimum of 2+ years of experience in Game Design is required. Experience in game design, with a solid portfolio showcasing your work. Strong understanding of game mechanics, player experience, and level design. Proficiency in game design tools and software (e.g., Unity, Unreal Engine, etc.). Excellent problem-solving abilities and creativity. Good communication and collaboration skills to work effectively in a team environment. Passion for gaming and an understanding of current market trends and player preferences. Benefits What we offer: The opportunity to join our growing business at an exciting time. Dynamic and entrepreneurial culture. Who we are: Side is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia. Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. For more information, visit www.side.inc
Description THIS IS A ON-SITE ONLY (NON-REMOTE) POSITION AND DEMANDS FLUENT ENGLISH. Side is looking for a passionate and creative Game Designer to join our dynamic team. The ideal candidate will have a strong grasp of game design principles, with the ability to craft engaging gameplay experiences. You will collaborate with artists, developers, and other designers to create unique and immersive game experiences. Key Responsibilities: Conceptualize and design game mechanics, systems, and user experiences. Create detailed design documents outlining gameplay features and mechanics. Collaborate with artists and engineers to implement and iterate on game features. Participate in playtesting sessions and gather feedback to refine gameplay. Analyze and balance game systems for optimal player engagement and enjoyment. Contribute to the overall vision of the game, ensuring consistency and quality across all elements. Stay informed about industry trends and best practices in game design. Requirements Bachelor’s degree in Game Design, Computer Science, or a related field. A minimum of 2+ years of experience in Game Design is required. Experience in game design, with a solid portfolio showcasing your work. Strong understanding of game mechanics, player experience, and level design. Proficiency in game design tools and software (e.g., Unity, Unreal Engine, etc.). Excellent problem-solving abilities and creativity. Good communication and collaboration skills to work effectively in a team environment. Passion for gaming and an understanding of current market trends and player preferences. Benefits What we offer: The opportunity to join our growing business at an exciting time. Dynamic and entrepreneurial culture. Who we are: Side is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia. Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. For more information, visit www.side.inc
As a 3D Artist at PTW, you will have the opportunity to showcase your 8+ years of experience by contributing to engaging and innovative game projects in a collaborative environment. Your responsibilities will include creating 3D art from concept sketching to final render, contributing to an efficient pipeline of 3D content, and designing game levels in Unity while adhering to the project's art style and technical requirements. Collaboration with Art leads and Art Directors will be crucial to providing high-fidelity 3D assets, creating a grey box for level layout, and finalizing and polishing the level. You will follow the review process designed for the project, implement necessary changes and feedback, and demonstrate your strong portfolio showcasing various styles of 3D game art. To excel in this role, you should have a good understanding of form, shape, structure, and silhouette, as well as proficiency in 3D asset creation including low and high poly modeling and texturing skills. Knowledge of Unity 3D in level building, game stylization, and various art styles will be essential. Proficiency in software such as Maya, Max, Blender, Photoshop, and Unity 3D, along with familiarity with the game development life cycle and cross-platform game asset development workflows, will be beneficial. At PTW, you will enjoy the opportunity to be part of a dynamic and entrepreneurial culture within a global games services company. Founded in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide. Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, audio production, and data collection. If you are proactive, self-motivated, possess problem-solving capabilities, have excellent English communication skills, and good organization and time management skills, we invite you to join our team in Hyderabad. This is a 6-month contract position with the possibility to showcase your skills and contribute to the success of our exciting game projects.,
Description As a Technical Support Representative at Side, you will play a pivotal role in delivering exceptional customer service and support to our gaming community. Your responsibilities will include: Responding promptly to customer queries via email and live chat with accuracy and professionalism. Acknowledging and resolving customer complaints and technical issues by diagnosing the root cause and providing effective solutions. Explaining product features and functionalities to help customers maximize their experience. Staying informed on product updates and maintaining thorough product knowledge. Collaborating with team members to ensure the best possible solutions are provided to customers. Maintaining a positive, empathetic, and professional demeanor in all customer interactions. Upholding the quality of service by ensuring consistency and adherence to high standards. Contributing to our reputation as a company that prioritizes customer satisfaction. Requirements Skills Required Proficient in English with excellent written and verbal communication skills. Familiarity with gaming platforms (Xbox, PlayStation, Nintendo, PC) and general technical knowledge. Strong problem-solving and logical reasoning abilities. Technical proficiency with PCs, networking, and relevant software (Microsoft Office, system security, drivers). A genuine passion for gaming with experience in various genres, both online and offline. Flexibility and availability for rotational shifts to cover operational hours. Benefits What we offer Competitive compensation packages A vibrant and inclusive work environment Opportunity to work on exciting and innovative game projects. Dynamic and entrepreneurial culture
As the Assistant Manager of Work Force Management at Side, a leading provider in the gaming services industry, you will be an integral part of our team dedicated to delivering exceptional gaming experiences worldwide. Your role will involve ensuring optimal staffing levels, enhancing operational efficiency, and providing exemplary support to various departments. We are looking for a data-driven individual with excellent analytical and leadership skills who can effectively manage a team and contribute to data-informed decision-making. Your key responsibilities will include assisting in the development and implementation of workforce management strategies, analyzing workforce data for forecasting staffing needs, monitoring day-to-day operations to maintain service levels, overseeing scheduling and staffing assignments based on real-time data, collaborating with department leaders to resolve operational issues, conducting training sessions for the workforce management team, supporting strategic initiatives to improve employee productivity and retention, and preparing and presenting reports to senior management. This full-time, permanent position is based in a remote setting with locations in Bangalore and Hyderabad. The ideal candidate should possess a Bachelor's degree in Business, Human Resources, or a related field, along with a minimum of 5+ years of experience in workforce management in the BPO Industry or related fast-paced environments. Experience in people management, capacity planning, forecasting, scheduling, and team management is essential. Strong analytical skills, familiarity with workforce management tools, excellent communication skills, proactive problem-solving abilities, and a team-player mentality are also required. Preferred skills include previous experience with workforce forecasting methodologies, knowledge of labor laws and compliance standards, and experience in the gaming or tech industry. The notice period for this role is 0 to 20 days. The interview process consists of 1 round and the induction will be in-person from either Bangalore or Hyderabad. If you meet the qualifications and possess the necessary skills, we look forward to receiving your application.,
Description Job purpose The Learning and Development specialist will focus on New Hire Training and job-specific training as needed by the operations team. Learn and implement the process flow to ensure building skills, upskilling, and driving performance metrics aligned with the organization's goals. Duties and Responsibilities: 1) Co-ordination: Manages and coordinates training enrolments. Design, prepare, and order educational aids and materials as and when required. Acting as the SME within the business for anyone with questions or queries regarding New Hire Training and development plans. Develops and maintains organizational communications such as bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources. Gather feedback from trainers and trainees after each educational session. 2) Content Design and Development: Coordinate with the Content team to Designs course materials as per training/event requirements. Develops modules and course material based on the designs. Creates and adapts curriculum for a variety of audiences and learning delivery methods. Develops complementary training materials that enhance learning options, including participant and leader guides, manuals, reference cards, and certifications. Modifies programs as and when required. Ensures available content meets the process standards. 3) Delivery: Delivers New Hire Training - QA. Delivers Refresher Training. Delivers basic and intermediate modules for developmental training as assigned by the lead/manager. 4) Evaluation: During recruitment, completes L&D rounds as per the process. Analyse training feedback (L1, L2, L3) and create reports. Requirements Education: The Learning and Development Specialist needs to have a bachelor’s degree, preferably. In the absence of a Degree needs to hold at least 2 years of work experience as a voice coach or a trainer. Should have relevant certification in training/linguistic/coaching domains Experience: Minimum of 1-3 years overall experience with 6 months as a voice coach or trainer. Required Skills & Knowledge: Advanced Level discourse and comprehension – Written and Verbal Basic Excel skills, VLOOKUP, h lookup, and PowerPoint presentation Classroom management Coordination Adult Learning Principle Experiential learning Learning objective management Benefits What we offer: The opportunity to join our growing business at an exciting time. Dynamic and entrepreneurial culture. Who we are: Side is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia. Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The Side family of brands includes SIDE, 1518 Studios and Ghost punch Games. For more information, visit www.side.inc.