Assistant Manager-Training

Shift:Night shift; flexibility for virtual facilitation and weekend availability if neede

Qualification : Graduation

Experience : 5 years 7 years

Experience Breakup: BPO & Non-BPO experience in Learning & Development, preferably Media/Corporate Training domains

Essential Hiring Skills

Advanced facilitation and presentation skills
Instructional design and curriculum development experienceExcellent communication and interpersonal skillsStakeholder and vendor management skillsInterviewing and competency assessment experienceTeam-building and problem-solving skillsProficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook)

Good to have Hiring Skills:

Familiarity with Learning Management Systems (LMS)
Ability to drive innovation in learning strategies

Trainable Skills:

Training delivery platforms
Continuous improvement methodsProcess-specific systems or compliance protocols (e.g., traffic workflow tools)

Responsibilities:

Drive end-to-end learning programs (TNI/TNA to delivery) aligned with business goals
Engage stakeholders to ensure training initiatives meet strategic objectivesDesign and facilitate content for managerial and leadership developmentPromote tech-enabled learning; conduct skill gap analyses and build capabilityMonitor program effectiveness; ensure compliance with training standard

Language Proficiency Level: English-Spoken & Written: B2/C1 level

Location: Chennai (WFO)