Assistant Manager - Support Services KLM

12 - 18 years

40 - 45 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

helps manage daily operations, supervises staff, ensures excellent customer service, handles escalated issues, monitors costs/inventory, and implements company policies, bridging managers and employees by supporting strategy, training teams, and optimizing service delivery for satisfaction and efficiency.

Oversee daily activities, ensure smooth workflow, coordinate with other departments, and maintain operational standards.

Supervise, train, mentor, and support support staff; assist with recruitment and performance evaluation.

Handle complex customer inquiries, resolve escalated issues, and ensure high customer satisfaction.

Monitor budgets, manage expenses, track inventory, analyze performance data, and prepare reports.

Implement company policies, ensure compliance, and support the manager in strategic planning.

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